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Guest Service Specialist

1 week ago


Cincinnati, Ohio, United States Drury Hotels Company, LLC Full time
About the Position

We are seeking a motivated and enthusiastic individual to fill the role of Guest Service Specialist at Drury Hotels. As a member of our team, you will play a key role in ensuring exceptional guest experiences, from check-in to departure.

  • You will be responsible for performing front desk related functions, including checking guests in and out, promoting company programs, maintaining guest records, cash handling, monitoring guest satisfaction, and problem resolution.
  • You will also assist with breakfast and 5:30 p.m. Kickback service, which may include food preparation, set up, guest service (host or bartender), and clean-up.

Salary Range: $35,000 - $45,000 per year, depending on experience and qualifications.