Customer Service Leader

1 week ago


Yarmouth, Maine, United States Hannaford Supermarkets Full time
Job Title: Customer Service Leader

Hannaford Supermarkets is seeking a Customer Service Leader to join our team. As a Customer Service Leader, you will be responsible for providing exceptional customer service and ensuring a positive shopping experience for our customers.

Key Responsibilities:
  • Observe and follow all company policies and procedures.
  • Maintain a neat and well-groomed personal appearance at all times.
  • Assign tasks to front-end and service desk/kiosk associates during idle periods.
  • Assist in special projects and perform other functions as assigned by supervision.
  • Support and comply with all company safety standards.
  • Secure front-end change drawer at all times when leaving it unattended.
  • Maintain general housekeeping and sanitation standards in compliance with store policy and state and local health regulations.
Requirements:
  • Effective communication and customer service skills.
  • Must meet minimum age requirements to perform specific job functions.
  • Demonstrated ability and willingness to learn multiple tasks and technical requirements of the job.
  • Demonstrated ability to perform the technical requirements of cashier and service desk/kiosk.
Preferred Requirements:
  • Promote customer goodwill by providing high standards in customer service and resolving issues quickly and courteously.
  • Maintain effective work schedules for front-end & service desk/kiosk associates to meet business traffic requirements and minimize customer inconvenience.
  • Handle cash pickups and change orders as requested and log as required.

Hannaford Supermarkets is an equal opportunity employer and welcomes applications from diverse candidates. We offer a competitive salary range of $17.35 - $24.75 Hrly and a comprehensive benefits package.



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