Optical Keyholder Lead Position

3 weeks ago


Marlton, New Jersey, United States Warby Parker Full time
Company Overview
Warby Parker was founded with a mission to inspire and impact the world with vision, purpose, and style. We're committed to reimagining everything a company and industry can be, demonstrating that businesses can scale while doing good without charging a premium. Our goal is to make exceptional vision care simple and accessible, wherever and whenever needed.

About the Job
We're looking for a licensed optical supervisor who shares our passion for the eyewear and retail industries. As a key member of our team, you'll create incredible customer experiences, drive sales, and lead the Optical team. With 2+ years of experience, including supervisor responsibilities, you'll possess the necessary skills to excel in this role. The estimated salary for this position is $70,000 - $90,000 per year, depending on location and experience.

Key Responsibilities
  • Provide exceptional customer service, ensuring customers leave excited and confident about our glasses
  • Leverage your optical prowess to check finished eyewear against optical standards and customer requirements
  • Act as the main contact for customer and operational questions, driving sales and resolving issues
  • Lead and mentor the Optical team, promoting a positive and productive work environment
  • Maintain general store systems, inventory databases, and business operations


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