Visual Merchandiser

4 days ago


Edison, New Jersey, United States H&M Group Full time
About the Role

As a Visual Merchandiser at H&M Group, you will play a crucial role in creating an engaging and inspiring shopping experience for our customers. You will be responsible for setting the visual identity of our stores, ensuring that our merchandise is presented in a way that showcases our brand's unique style and aesthetic.

Key Responsibilities
  • Sales and Profit: Set the garment presentation on the sales floor and windows according to our Commercial Handbook, working closely with the Department Manager to determine additional commercial opportunities within the H&M brand guidelines.
  • Fashion Knowledge: Stay up-to-date with current fashion trends and share your knowledge with the store team, inspiring and educating them on seasonal trend information, upcoming campaigns, and brand standards.
  • Direct Customer Service: Ensure that you meet customer expectations on direct service according to H&M standards, supporting the store team to achieve an excellent customer experience.
  • Indirect Customer Service: Follow up on the H&M Visual Identity through the implementation of the Commercial Handbook, securing well-styled mannequins in windows and in-store, and creating a clear red thread from windows to A-area with wearable buying suggestions.
  • Commercial Routines: Work with the Department Manager to follow up on Store KPIs and initiate actions to reach store goals and budgets, adapting the store planning according to store needs and budget from the Commercial plan.
  • Visual Store Operations Routines: Complete the sample picking and execute the floor moves in a way that creates clear stories and wearable buying suggestions, ensuring quantity and maintaining the condition of all incoming visual props and marketing material with a sustainability mindset.
Requirements
  • Qualifications: Inclusive, positive, creative, and willing to learn on the job, passionate for customer service and helping people find their style, a multi-tasker who enjoys working in a fast-paced environment with an eye for detail.
  • Physical Demands: Ability to lift in excess of 20 pounds, ability to stand for long periods of time, bend, stretch, engage in repetitive motions, push, pull, and carry items (mannequins, clothing, totes, torsos, etc.) for a short distance, ability to climb a ladder and use a step stool, must be able to work with hand and power-operated tools (Iron, Steamer, etc.) and lift in order to execute display setups.
  • Work Schedule: Must be able to work a flexible work schedule, including nights and weekends, may be required to travel to support other stores.
Why You'll Love Working for H&M Group
  • Dynamic Work Environment: Dynamic, team-driven work environment with a group of unique, diverse, and kind individuals.
  • Endless Growth Opportunities: Endless growth and development opportunities.
  • Dress Your Personality: Dress your personality, we encourage you to dress your personality all day, every day.
  • Staff Discount: Did we mention our discount at H&M, &Other Stories, and COS?


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