Chemical Specialist Technician
1 day ago
This position is responsible for managing all aspects of the Chemical Account Program, including laundry, ware wash, housekeeping, grease trap maintenance, and chemical dispensing within the Johnston Paper Distribution area. The ideal candidate will have a strong technical background and excellent customer service skills.
Key Responsibilities- Installation, routine, and emergency servicing of chemical dilution equipment, including troubleshooting and programming of chemical dispensing equipment.
- Maintenance and service of an assigned route, with regard to Johnston Paper offered programs.
- Perform service and/or assist with repair on Johnston Paper and customer-owned equipment.
- Respond to requests for service via telephone and email.
- Complete job assignments and associated tasks to maintain a high level of customer satisfaction and quality assurance for Johnston Paper's Jan San programs.
- Provide training to customers on products and equipment.
- Maintain respective inventory levels necessary for successful operation of account servicing and installations.
- Maintain and outfit the assigned JP vehicle in a professional, neat, organized, and serviceable condition.
- Conduct oneself in a professional and customer-care-oriented manner to maintain a positive relationship with all Johnston Paper customers and co-workers.
- Support Jan/San equipment and chemical sales, demonstrations, and installations.
- Accept responsibility for and carry out assigned Work Orders.
- Maintain all tools and equipment assigned to you in a serviceable condition.
- Assist with and/or perform installation requests (laundry, grease trap, dispensers).
- Assist with machine repair when available or assigned by Department Head.
- Prepare and present a weekly summary of all transactions and events for review with Department Head.
- High School Diploma Required
- 3 Years of experience in technical repair and/or service preferred
- Driver's license in good standing
This position offers a competitive starting salary and comprehensive benefits program.
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