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Salon Operations Coordinator

2 months ago

Cranford, New Jersey, United States Supercuts Full time
About Supercuts

Supercuts is a leading salon brand that offers a wide range of professional services, including haircuts, color and highlights, waxing, and specialty services. We use proprietary tools and techniques for exceptional results.

Job Summary

The Salon Assistant / Shift Manager is responsible for all facets of a salon's operations and assists in providing leadership and tools for staff to help them increase their clientele and the business. The ideal candidate will have a current cosmetology or barber license and manager license as required by state/provincial regulations.

Key Responsibilities
  • Provide exceptional guest service, understand the guest's needs, provide quality consultations, and perform services requested in an efficient and professional manner.
  • Assist the manager or Senior manager in effectively leading and developing a team, creating a positive work environment, training, providing guidance on business and technical competency matters, and resolving associate issues.
  • Perform administrative tasks such as completing schedules and transactions on the computerized register, performing close-out procedures, and light housekeeping duties.
  • Resolve guest issues and provide a great experience every time they visit.
Requirements
  • Current cosmetology or barber license and manager license as required by state/provincial regulations.
  • Ability to work a flexible schedule, including evenings and weekends.
  • Ability to provide exceptional guest service and perform services requested in an efficient and professional manner.
  • Ability to perform administrative tasks and resolve guest issues.
Physical Requirements
  • Standing for sustained periods of time.
  • Frequent lifting of 10 pounds, occasionally up to 25 pounds.
  • Continuous repetitive movement with fingers, hands, wrists, and arms.
  • Continuous grasping and reaching, often above shoulder level.
  • Ability to be exposed to various chemicals and fragrances used in performing services.
  • Ability to observe guest's hair, including close vision, color vision, and ability to adjust focus.
  • Ability to communicate with guests regarding services offered and requested and the guest's needs and wants.
What We Offer

Supercuts offers a competitive wage and outstanding benefits, as well as ongoing training and education to help our stylists succeed. We are dedicated to creating a friendly, welcoming atmosphere and delivering the highest quality standards for our stylists and guests.