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Head of Building Automation Services
2 months ago
Join Johnson Controls International as a key member of our team and take on the challenge of leading our Building Automation Services.
About the RoleWe are seeking an experienced professional to lead our Building Automation Services team. As Head of Services, you will be responsible for managing customer relationships, developing and executing business strategies, and ensuring the delivery of high-quality services to our customers.
Key Responsibilities- Manage customer relationships and develop business strategies to drive growth and profitability.
- Lead a team of service delivery professionals to ensure timely and efficient delivery of services to customers.
- Develop and implement processes to improve service delivery, quality, and customer satisfaction.
- Collaborate with cross-functional teams to identify and capitalize on business opportunities.
- Manage budgets, forecasts, and financial performance to ensure business objectives are met.
- Technical school training or equivalent experience in the building controls industry.
- Strong interpersonal, customer service, and negotiating skills.
- Basic financial accounting experience.
- Demonstrated competence in writing and verbal communication skills.
- Minimum of two years prior experience in the building controls industry.
- Five plus years in a service management role directing a similar service deliverable team.
- Three or more years of management experience in a similar service deliverable environment.
Johnson Controls International is an equal employment opportunity and affirmative action employer. We offer a comprehensive benefits package, including 401K, medical, dental, and vision care, as well as opportunities for professional growth and development.
We are committed to creating a diverse and inclusive work environment that values and respects the contributions of all employees. If you are an individual with a disability and require an accommodation during the application process, please visit our website for more information.
