Healthcare Triage Specialist

2 days ago


Savannah, Georgia, United States Savii Health Full time
Telehealth Nurse Position

We are a reputable internal medicine practice in Savannah, seeking an experienced Healthcare Triage Specialist to join our team.

As a critical member of our healthcare staff, you will be responsible for assessing patient needs, making informed decisions, and providing exceptional care via phone and occasional office visits.

  • You will collaborate with providers to deliver timely, accurate, and empathetic patient support, ensuring seamless communication and referrals when necessary.
  • Educate patients on health maintenance and disease prevention strategies, empowering them to take control of their well-being.
  • Maintain comprehensive patient records, accurately documenting interactions and medical history.
  • Authorize medication refills, communicate with pharmacies regarding adherence and insurance coverage, and facilitate prior authorization through Athena integration.
  • Partner with insurance companies to obtain approvals for medications, while maintaining open lines of communication with patients and families.

Requirements:

  • Licensed Practical Nurse (LPN) or Certified Medical Assistant (CMA) with relevant experience in a medical setting.
  • Familiarity with medical software and equipment, including Athena EHR and Cover My Meds (training provided for those who need it).
  • Excellent problem-solving skills, strong critical thinking, and ability to thrive in a fast-paced environment.
  • A proactive approach to delivering quality patient care, with a focus on reliability and meeting daily deadlines.

About Savii Health

We are a privately owned internal medicine practice with over 30 years of experience in Savannah. Our team is dedicated to compassionate patient care, teamwork, and continuous improvement. With a reputation for excellence, we strive to create a positive work environment where professionals can excel and make a meaningful impact in the lives of our patients.



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