Healthcare Triage Specialist
2 days ago
We are a reputable internal medicine practice in Savannah, seeking an experienced Healthcare Triage Specialist to join our team.
As a critical member of our healthcare staff, you will be responsible for assessing patient needs, making informed decisions, and providing exceptional care via phone and occasional office visits.
- You will collaborate with providers to deliver timely, accurate, and empathetic patient support, ensuring seamless communication and referrals when necessary.
- Educate patients on health maintenance and disease prevention strategies, empowering them to take control of their well-being.
- Maintain comprehensive patient records, accurately documenting interactions and medical history.
- Authorize medication refills, communicate with pharmacies regarding adherence and insurance coverage, and facilitate prior authorization through Athena integration.
- Partner with insurance companies to obtain approvals for medications, while maintaining open lines of communication with patients and families.
Requirements:
- Licensed Practical Nurse (LPN) or Certified Medical Assistant (CMA) with relevant experience in a medical setting.
- Familiarity with medical software and equipment, including Athena EHR and Cover My Meds (training provided for those who need it).
- Excellent problem-solving skills, strong critical thinking, and ability to thrive in a fast-paced environment.
- A proactive approach to delivering quality patient care, with a focus on reliability and meeting daily deadlines.
About Savii Health
We are a privately owned internal medicine practice with over 30 years of experience in Savannah. Our team is dedicated to compassionate patient care, teamwork, and continuous improvement. With a reputation for excellence, we strive to create a positive work environment where professionals can excel and make a meaningful impact in the lives of our patients.
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