Intake Coordinator LPN
3 days ago
CorsoCare is seeking a skilled Intake Coordinator LPN to join our team. As a key member of our Home Health department, you will be responsible for processing referrals, resolving problems, and ensuring seamless coordination of intake activities.
Responsibilities- Process referrals and ensure timely and accurate completion of intake activities
- Resolve problems and provide excellent customer service to referral sources and Agency staff
- Oversee departmental staff and coordinate referrals and case assignment
- Serve as a resource to case managers and physicians concerning home health, availability, and admission procedures
- Ensure appropriate triage and decision making for home health care patients with acute medical problems
- Report cases of possible abuse, neglect, fraud, noncompliance, and exploitation to the Compliance Officer, Administrator, or Designee immediately
- Assist in the development of policies and procedures related to referral, intake, and data entry
- Receive incoming calls from referral sources and transcribe the information to process the referral and the admission of the patient
- Audit referrals prior to assignment, to assure clinical information received, supports reimbursement and outcome targets for the Agency
- Assist with the orientation of new personnel, as required
- Assist in all administrative areas of the department, as needed, including insurance authorization and authorization tracking
- MUST HAVE PREVIOUS HOME HEALTH INTAKE EXPERIENCE
- Currently LPN in the State of Michigan is preferred
- Minimum of 2 years of nursing experience, home care setting is required
- Excellent communications skills
- Compliant with accepted professional standards and practices
- Self-directed with the ability to work with little supervision
- Ability to read and interpret clinical documents, such as discharge plans, physician progress notes, and orders
- Accountable for identifying comprehensive needs and recommends appropriate changes in staffing, budgets, policies, or programs to meet those needs
- Demonstrated leadership qualities
- Adheres to privacy and security standards provided by all federal, state, and local authorities of the Health Insurance Portability and Accountability Act (HIPPA) and other applicable laws
- Promotes a positive and effective system of communication throughout the Agency
- Maintains and enhances professional expertise through education/organizational activities
- Participates in short- and long-range planning based on Agency goals and objectives
- Directs activities and evaluates effectiveness in intake
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