Intake Coordinator LPN

3 days ago


Milford, Michigan, United States CorsoCare Full time
Job Summary

CorsoCare is seeking a skilled Intake Coordinator LPN to join our team. As a key member of our Home Health department, you will be responsible for processing referrals, resolving problems, and ensuring seamless coordination of intake activities.

Responsibilities
  • Process referrals and ensure timely and accurate completion of intake activities
  • Resolve problems and provide excellent customer service to referral sources and Agency staff
  • Oversee departmental staff and coordinate referrals and case assignment
  • Serve as a resource to case managers and physicians concerning home health, availability, and admission procedures
  • Ensure appropriate triage and decision making for home health care patients with acute medical problems
  • Report cases of possible abuse, neglect, fraud, noncompliance, and exploitation to the Compliance Officer, Administrator, or Designee immediately
  • Assist in the development of policies and procedures related to referral, intake, and data entry
  • Receive incoming calls from referral sources and transcribe the information to process the referral and the admission of the patient
  • Audit referrals prior to assignment, to assure clinical information received, supports reimbursement and outcome targets for the Agency
  • Assist with the orientation of new personnel, as required
  • Assist in all administrative areas of the department, as needed, including insurance authorization and authorization tracking
Requirements
  • MUST HAVE PREVIOUS HOME HEALTH INTAKE EXPERIENCE
  • Currently LPN in the State of Michigan is preferred
  • Minimum of 2 years of nursing experience, home care setting is required
  • Excellent communications skills
  • Compliant with accepted professional standards and practices
  • Self-directed with the ability to work with little supervision
  • Ability to read and interpret clinical documents, such as discharge plans, physician progress notes, and orders
Accountability
  • Accountable for identifying comprehensive needs and recommends appropriate changes in staffing, budgets, policies, or programs to meet those needs
  • Demonstrated leadership qualities
  • Adheres to privacy and security standards provided by all federal, state, and local authorities of the Health Insurance Portability and Accountability Act (HIPPA) and other applicable laws
  • Promotes a positive and effective system of communication throughout the Agency
  • Maintains and enhances professional expertise through education/organizational activities
  • Participates in short- and long-range planning based on Agency goals and objectives
  • Directs activities and evaluates effectiveness in intake


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