Quality Assurance Specialist

3 days ago

Melbourne, Florida, United States CCG Business Solutions, LLC Full time
Job Overview

We are seeking an experienced Quality Assurance Specialist to join our team at CCG Business Solutions, LLC.

About the Role

The Quality Manager will oversee the quality system performance, including ISO 9001, ISO 13485, and AS 9100 compliance, and regulatory requirements. This role reports to the General Manager.

Duties and Responsibilities
  • Establish and Maintain Quality System: Implement and maintain the Quality System according to ISO 9001/ISO 13485/AS 9100 standards and regulatory requirements; act as a representative for audits.
  • Conduct Audits and Refine Processes: Conduct audits and refine processes to align with Quality, ISO/AS guidelines, and regulatory requirements.
  • Develop and Track Quality Control Goals: Develop and track quality control goals, address customer returns, and align objectives with production processes to maximize reliability and minimize costs.
  • Lead Root Cause Analysis Efforts: Lead Root Cause Analysis efforts across the site.
  • Manage Corrective Action System: Manage the corrective action system for timely resolution and closure of CARs.
  • Plan and Conduct Training: Plan and conduct training related to product quality and reliability (e.g., SPC, DOE, New Hires).
  • Develop Supplier Quality Initiatives: Develop and guide supplier quality initiatives.
  • Interface with Customers: Interface regularly with customers to meet quality objectives.
  • Report Quality System Performance: Report Quality System performance to site-level Senior Management.
  • Support Program Management and Sales: Support Program Management and Sales with new customer acquisition and initiation.
  • Develop and Manage Departmental Budget: Develop and manage the departmental budget effectively.
  • Lead Document Control Functions: Lead document control functions.
  • Oversee ESD and Calibration Activities: Oversee ESD and calibration activities.
  • Lead Continuous Improvement Efforts: Lead the Continuous Improvement effort onsite using Quality Teams.
  • Support Company-Wide Continuous Improvement Programs: Support company-wide Continuous Improvement Programs.
  • Participate in Corporate Initiatives: Participate actively in corporate initiatives on new Quality System certifications and Best Practices.
  • Actively Participate in Site Management Team: Actively participate in the Site Management Team.
Qualifications
  • Education: Bachelor's degree in Electrical, Mechanical, Industrial Engineering, or a related technical field; Master's degree preferred.
  • Experience: Minimum 8 years' experience with ISO 9000 system implementation and maintenance.
  • Technical Skills: Minimum 5 years' experience in box build and SMT operations within contract manufacturing.
  • Leadership Experience: 5 years of experience in managing support staff, budgeting, using computer systems, and computing environments.
  • Certifications: 3 years' experience with AS9100 or ISO 13485 preferred.
  • Preferred Qualifications: CQM, CQE, and/or ISO lead auditor certification preferred.
  • Skill Requirements: Strong background in Root Cause Analysis with change implementation capability.
  • Additional Requirements: Six Sigma Green or Black Belt is desirable.
  • Proficiency in Business Tools: Proficiency in business tools/applications (Email, Excel, MS Word, etc.).
  • Excellent Computer Skills: Excellent computer, problem-solving, and workstation skills.
  • Experience in High-Volume PCB Assembly Operations: Experience with high-volume PCB assembly operations.
  • Registration Audit Experience: Experience with internal and third-party registration audits.
  • Customer Visit Guidance: Experience guiding customer visits.
  • Strong Organizational Skills: Strong organizational, time management, communication, and problem-solving skills.
  • Motivating Teams: Experience in motivating teams and creating a collaborative work environment.
  • Flexible Work Hours: Ability to lead in a fast-paced, dynamic work environment.
  • Multi-Tasking: Capability to prioritize and manage multiple tasks simultaneously.
Additional Information

Salary: $140,000 - $160,000

Relocation Assistance: Available for qualified candidates.

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