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Dining Room Service Attendant

2 months ago

Newport Beach, United States Marriott International Full time

Job Summary

We are seeking a skilled Dining Room Service Attendant to join our team at Marriott International. As a key member of our food and beverage service team, you will be responsible for taking room service orders over the phone, answering questions on menu selections, and checking with kitchen staff.

Key Responsibilities

  • Take room service orders over the phone and answer questions on menu selections
  • Check with kitchen staff to ensure accurate order fulfillment
  • Answer guest questions or concerns regarding menu items, including origin, vintage, and style of various wines
  • Place and log call backs for room service orders
  • Notify guests and management of delays in service delivery
  • Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen
  • Maintain cleanliness of work areas throughout the day
  • Record transactions in MICROS system at time of order
  • Complete all closing reports, including MICROS reports
  • Process all payment methods

Requirements

  • High school diploma or equivalent required
  • No related work experience required
  • No supervisory experience required
  • No license or certification required

Benefits

Marriott International offers a competitive hourly rate of $16.00, as well as benefits such as 401(k) plan, earned paid time off and/or sick leave, and other wellness benefits. Benefits may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions.

Equal Opportunity Employer

Marriott International is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.