Computer Systems Helpline Technician

5 days ago


Miami, Florida, United States Recruiter Full time
Job Summary

We are seeking a skilled Computer Systems Helpline Technician to join our team. The successful candidate will be responsible for providing technical support to customers via phone, email, and remote support software.

The ideal candidate will have a strong background in technical support and excellent communication skills. You will be working in a fast-paced environment, troubleshooting complex technical issues with hardware and software.

Responsibilities:

  • Provide technical support to customers via phone, email, and remote support software.
  • Troubleshoot complex technical issues with hardware and software.
  • Work independently and as part of a team to resolve customer complaints.
  • Develop and maintain knowledge of company products and internal processes.


Benefits:- Competitive salary: $55,000-$70,000 per year- Comprehensive health insurance plan- Paid time off and holidays- Professional development opportunities
The ideal candidate will have a strong background in technical support, excellent communication skills, and the ability to work independently and as part of a team.



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