Franchise Performance Manager

2 weeks ago


Burlington, Vermont, United States Franchise World Headquarters, LLC Full time
Job Title: Manager Franchise Performance

At Franchise World Headquarters, LLC, we are seeking a highly skilled and experienced Manager Franchise Performance to join our team. As a key member of our operations team, you will be responsible for overseeing the performance of multiple franchise locations within a specified territory.

Key Responsibilities:
  • Drive performance by fostering positive relationships with franchisees, providing guidance on operational and financial goals, and implementing best practices.
  • Monitor key performance indicators, analyze financial and operational data, and provide guidance and support to franchisees to improve restaurant performance.
  • Develop and implement training programs, conduct performance evaluations, and collaborate with other departments to drive business growth and success.
  • Build relationships with franchisees, territory team members, and Subway employees to drive employee engagement and create a better guest experience.
  • Assist in the development of new restaurants, ownership transfers, and evaluation of franchisee growth potential.
Requirements:
  • Bachelor's degree or equivalent job-related experience with 5+ years of experience in a multi-unit management role.
  • Certificate programs in Franchise Management, Food Safety, Food Handler, Food and Beverage, Hospitality, Restaurant Management, and other related areas would be a plus.
  • 5+ years of experience in Franchise Management, with a track record of driving business growth and profitability.
  • 3+ years of Restaurant experience preferred.
  • Responsible for setting and achieving challenging goals, managing multiple tasks, and learning and advancing in the field of franchise operations.
  • Committed to completing tasks with high quality and integrity, overcoming any obstacles and problems that may arise.
  • Able to work independently and reliably, as well as within a team, and to communicate effectively with different stakeholders.
  • Skilled in problem-solving, financial analysis, and data interpretation, with a high degree of detail orientation and good judgment.
  • Familiar with franchise regulations and compliance requirements, and proficient in Microsoft Office, Smart Sheets, and CRM software (FranConnect).
  • Willingness to travel within the region and flexibility with schedule to accommodate operational needs which includes evenings and weekends.
What We Offer:
  • Insurance Plans (Medical/Dental/Vision/Life)
  • 401k
  • Competitive Bonus
  • Mobility Allowance
  • Tuition Reimbursement
  • Company Holidays
  • Employee Resource Groups
  • Volunteering time
  • Many More.....

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