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Commercial Account Support Specialist

2 months ago

Parsons, Kansas, United States Wood Insurance Center Full time
Job Overview

Wood Insurance Center is on the lookout for a motivated Commercial Account Support Specialist to enhance our operations. As a reputable insurance agency, we are committed to providing outstanding service and fostering strong connections with our clientele.

We seek a proactive individual who is enthusiastic about assisting our Commercial Account Manager in delivering excellent service to our business clients. Your responsibilities will include handling inquiries, managing policy modifications, and ensuring client satisfaction through prompt and personalized assistance.

If you are a service-oriented professional who excels in a fast-paced environment and enjoys collaborating with a supportive team, Wood Insurance Center is the ideal workplace for you. Contribute to our mission of safeguarding and serving businesses.


Benefits

• Paid Time Off (PTO)

• Health Insurance

• Dental Insurance

• Vision Insurance

• Life Insurance

• Hands-on Training

• Monday to Friday Schedule

• Disability Insurance

• Retirement Plan

• Evenings Off


Key Responsibilities

• Client Support: Assist in managing commercial insurance accounts, responding to client inquiries, and providing effective solutions.

• Policy Management: Review and assess insurance policies to ensure they meet client requirements and compliance standards.

• Documentation: Maintain precise records and documentation for all client interactions and transactions.

• Claims Assistance: Aid clients throughout the claims process, ensuring prompt resolution and satisfaction.

• Collaboration: Work in tandem with the team to achieve objectives and deliver seamless service to clients.

• Professionalism: Uphold the reputation of Wood Insurance Center through a professional and client-focused approach.


Qualifications

• Communication Skills: Excellent verbal and written communication abilities to engage effectively with clients and colleagues.

• Customer Focus: A strong commitment to understanding and fulfilling client needs while exceeding expectations.

• Organization: Capable of multitasking, prioritizing, and managing time effectively in a dynamic setting.

• Detail-Oriented: Strong attention to detail when managing client accounts, documentation, and policy updates.

• Team Player: A collaborative spirit with the ability to thrive in a team-oriented environment.

• Insurance Knowledge: A foundational understanding of insurance principles and processes is preferred.