Banking Associate

1 week ago


Dothan, Alabama, United States PNC Financial Services Group Full time
Job Description

PNC Financial Services Group is seeking a skilled Teller to join our Retail Branch organization. As a key member of our team, you will provide exceptional customer service, accurately process customer banking transactions, and develop banking product referral opportunities through strong customer relationship skills.

Key Responsibilities:
  • Deliver a unique customer experience aimed at improving customer financial wellbeing and creating loyalty while increasing share of wallet.
  • Process a variety of customer interactions, educate customers on alternatives available for their financial interactions, and identify banking opportunities during the customer interaction.
  • Perform lobby engagement activities to connect with customers and position PNC products to meet their needs.
  • Apply product and procedural knowledge to solve customer's problems and adhere to all policies and procedures.
Requirements:
  • Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions.
  • Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.
Benefits:

PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include medical/prescription drug coverage, dental and vision options, employee and spouse/child life insurance, short and long-term disability protection, 401(k) with PNC match, pension and stock purchase plans, dependent care reimbursement account, back-up child/elder care, adoption, surrogacy, and doula reimbursement, educational assistance, and a robust wellness program with financial incentives.

In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave, up to 11 paid holidays each year, 8 occasional absence days each year, between 15 to 25 vacation days each year, and years of service.

To learn more about these and other programs, including benefits for full-time and part-time employees, visit https://www.pnc.com/careers.



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