Operational Excellence Strategist

4 weeks ago


Riverwoods, Illinois, United States Discover Full time

Discover, a leading digital banking and payments company, seeks an Operational Excellence Strategist to join its Governance, Risk, and Compliance (GRC) team.

The ideal candidate will have 6+ years of experience in Customer Service, Financial Services Operations, or a related field. A Bachelor's degree in Business Administration and Management, Social Sciences, or a related field is also required.

Key Responsibilities:

  • Provide strategic and tactical direction for operational activities within the GRC Operational Excellence team.
  • Partner with the GRC TPRM module in the GRC System to ensure TPRM records align to Third-Party Risk Management-related policy and standards.
  • Collaborate with business partners on process enhancements, communicate operational implications, and suggest alternatives that may achieve the same objectives but with more favorable impact to operations.

Estimated Salary: $91,000 - $153,400 per year, based on location and relevant experience. We offer a range of benefits, including Paid Parental Leave, Paid Time Off, 401(k) Plan, and Medical, Dental, Vision, & Health Savings Account.

Please note that Discover does not sponsor or transfer employment work visas for this position. Applicants must be currently authorized to work in the United States on a full-time basis.



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