Guest Services Manager

3 weeks ago


Wasco, Oregon, United States Pilot Company Full time
About Pilot Company

Pilot Company is a leading network of travel centers with a strong presence in the industry. With over 30,000 team members and more than 750 retail and fueling locations across 44 states and six Canadian provinces, we are committed to delivering exceptional customer experiences.

Our energy and logistics division plays a critical role in the nation's busiest basins, providing critical services to oil operations. We support a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales and marketing.

Job Description

We are seeking a skilled Guest Services Leader to join our team. As a Shift Leader, you will be responsible for supervising employees and overseeing the general operations of the store. The ideal candidate will possess excellent customer service skills, be self-motivated, and able to assist managers with tasks to maintain a well-run facility.

The successful candidate will be knowledgeable about store operations and PFJ's commitment to quality and customer service. They will also be proficient with a calculator, computer, and other equipment, and able to work as part of a team and interact with different levels of team members, customers, vendors, and corporate representatives.

Key Responsibilities
  • Supervise employees and oversee store operations
  • Provide excellent customer service and maintain a customer-focused culture
  • Assist managers with tasks to maintain a well-run facility
  • Be knowledgeable about store operations and PFJ's commitment to quality and customer service
  • Work as part of a team and interact with different levels of team members, customers, vendors, and corporate representatives
What We Offer
  • Fuel Discount
  • Nation-wide Medical Plan/Dental/Vision
  • 401(k)
  • Flexible Spending Accounts
  • Adoption Assistance
  • Tuition Reimbursement
  • Flexible Schedule
  • Weekly Pay


  • Wasco, Oregon, United States Pilot Company Full time

    Job Title: Lead Guest Services SupervisorPilot Company is a leading travel center network with over 30,000 team members and 750 retail and fueling locations across 44 states and six Canadian provinces. Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil...


  • Wasco, Oregon, United States Pilot Company Full time

    About the Role:Pilot Company is seeking a dynamic and customer-focused individual to join our team as a Cashier. As a Cashier, you will be responsible for providing fast, friendly, and clean service to our guests, maintaining inventory, operating cash registers, and maintaining the overall appearance and cleanliness of the restaurant.Key...


  • Wasco, Oregon, United States Pilot Travel Centers LLC Full time

    About the Role:As a Food Service Team Member at Pilot Company, you will be part of a dynamic environment where no two days are the same. You will have the opportunity to work with a diverse team and provide excellent customer service to our guests. Your responsibilities will include preparing and serving food and beverages, maintaining a clean and safe work...

  • Subway Cashier

    3 weeks ago


    Wasco, Oregon, United States Pilot Company Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Subway Cashier to join our team at Pilot Company. As a key member of our sales team, you will be responsible for providing exceptional guest service, maintaining a clean and organized store environment, and operating cash registers with accuracy and efficiency.Key ResponsibilitiesProvide fast,...


  • Wasco, Oregon, United States Pilot Company Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Subway Sandwich Artist. As a key member of our restaurant team, you will be responsible for providing fast, friendly, and clean service to our guests.Key ResponsibilitiesProvide guests with fast, friendly, and clean serviceMaintain inventory and manage food...


  • Wasco, Oregon, United States PILOT Full time

    Job Title: Subway CashierAre you passionate about delivering exceptional customer service and working in a fast-paced environment? Pilot Company is seeking a motivated and detail-oriented Subway Cashier to join our team!Key Responsibilities:Provide fast, friendly, and clean service to guestsMaintain inventory and operate cash registersEnsure the overall...


  • Wasco, Oregon, United States Pilot Company Full time

    Pilot Company Job DescriptionWe are seeking a skilled and enthusiastic Cashier to join our team at Pilot Company. As a Cashier, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and operating cash registers with accuracy and efficiency.Key Responsibilities:Provide fast, friendly, and...


  • Wasco, Oregon, United States Pilot Company Full time

    **Company Overview**Pilot Company is a dynamic and inclusive environment where team members have the opportunity to build a better day for every type of guest.We are seeking a highly motivated and detail-oriented Janitorial Maintenance Specialist to join our team. As a key member of our facilities team, you will be responsible for maintaining the overall...


  • Wasco, Oregon, United States Pilot Company Full time

    Job SummaryPilot Company is seeking a highly motivated and detail-oriented Janitorial Maintenance Specialist to join our team. As a key member of our facilities team, you will be responsible for maintaining the overall cleanliness and organization of our travel centers and restaurants.ResponsibilitiesMaintain a clean and safe environment for our guests and...


  • Wasco, Oregon, United States Pilot Company Full time

    Job SummaryPilot Company is seeking a highly motivated and detail-oriented Janitorial Maintenance Specialist to join our team. As a key member of our facilities team, you will be responsible for maintaining the overall cleanliness and organization of our travel centers and restaurants.Key ResponsibilitiesMaintain a clean and safe environment for our guests...


  • Wasco, Oregon, United States Pilot Company Full time

    Job SummaryPilot Company is seeking a highly motivated and detail-oriented Janitorial Maintenance Specialist to join our team. As a key member of our facilities team, you will be responsible for maintaining the overall cleanliness and organization of our travel centers and restaurants.ResponsibilitiesMaintain a clean and safe environment for our guests and...


  • Wasco, Oregon, United States Pilot Flying J Full time

    Pilot Flying J - Janitorial Maintenance Job DescriptionWe are seeking a highly motivated and detail-oriented Janitorial Maintenance Worker to join our team at Pilot Flying J.Key Responsibilities:Maintain the overall cleanliness of the store, including restrooms and shower facilities.Perform general repair and maintenance tasks to ensure the store is...


  • Wasco, Oregon, United States Pilot Company Full time

    About the RolePilot Company is seeking a highly motivated and detail-oriented Janitorial Maintenance Specialist to join our team. As a key member of our facilities team, you will be responsible for maintaining the overall cleanliness and organization of our travel centers.Key ResponsibilitiesMaintain a clean and safe environment for our guests and team...


  • Wasco, Oregon, United States Pilot Flying J Full time

    Pilot Flying J is seeking a Retail Sales Associate to provide excellent customer service at the sales counter. Key responsibilities include managing inventory, operating cash registers, and maintaining store appearance and cleanliness. The ideal candidate will be a team player with strong communication skills and a commitment to delivering exceptional...


  • Wasco, Oregon, United States Pilot Company Full time

    Job DescriptionPilot Company is a leading network of travel centers with over 30,000 team members and more than 750 retail and fueling locations across 44 states and six Canadian provinces.As a Shift Leader, you will be responsible for supervising employees and overseeing the general operations of the restaurant. The ideal candidate will possess excellent...


  • Wasco, Oregon, United States Pilot Company Full time

    Job Title: Shift Leader - RetailPilot Company is a leading network of travel centers with a strong commitment to customer service and team member development. We are seeking a highly motivated and customer-focused Shift Leader to join our retail team.Job Summary:The Shift Leader is responsible for supervising employees and general operations of the store....

  • Grill Team Associate

    3 weeks ago


    Wasco, Oregon, United States McDonald's Full time

    As a Team Member at McDonald's, you'll be responsible for providing excellent customer service, taking accurate food orders, and preparing our World Famous food. You'll also partner with other Crew and Managers to meet target goals during your shift, ensuring restaurant cleanliness and all items are well stocked. Your key responsibilities will include...


  • Wasco, Oregon, United States RDO Equipment Full time

    Job SummaryWe are seeking a highly motivated and detail-oriented Parts Sales Specialist to join our team at RDO Equipment. As a key member of our parts department, you will be responsible for promoting, displaying, and stocking parts and accessories to contribute to the efficient, safe, and profitable operation of the parts department.Key...


  • Wasco, Oregon, United States RDO Equipment Full time

    Job SummaryWe are seeking a highly motivated and detail-oriented Parts Sales Specialist to join our team at RDO Equipment. As a key member of our parts department, you will be responsible for providing exceptional customer service, promoting and displaying parts, and maintaining accurate inventory records.Key ResponsibilitiesAssist customers in identifying...


  • Wasco, Oregon, United States RDO Equipment Full time

    Job SummaryWe are seeking a highly skilled Diesel Equipment Technician to join our team at RDO Equipment. As a key member of our service team, you will be responsible for performing in-field machinery diagnostics and repairs, providing exceptional customer service, and maintaining a high level of technical knowledge on all equipment sold within our...