PT Shopper Assistant

4 weeks ago

Wilmington, North Carolina, United States The GIANT Full time
Job Summary

The PT Shopper Assistant is responsible for accurately selecting GIANT Direct orders throughout the store, while maintaining all company service policies and established procedures including safety, food safety, and sanitation practices.

Key Responsibilities

• Greet all customers and provide prompt, courteous customer service

• Accurately match all items from the customer's online shopping list

• Shop multiple customer orders simultaneously using designated tools and equipment

• Substitute items for customers if requested

• Assist customers picking up orders at designated parking spots or drive-through

• Differentiate various types of produce merchandise, including differences between varieties of similar classes of products (e.g., apples, lettuces, etc.)

• Bag or package merchandise according to established company policies and procedures; label and store packaged items in designated area for customer pick up

• Maintain a neat, clean appearance at all times and dress according to company policy

• Observes and follows all company policies and procedures including safety, food safety, and sanitation practices

• Team focused, willingness to collaborate

• Assists in special projects and performs other functions as assigned

Requirements

• Excellent interpersonal, organizational, communication, and customer service skills

• Problem solver who is willingness to learn multiple tasks and technical requirements

• Ability to use computers and other communication systems required to perform job functions

• Must be authorized to work in the U.S.

• Must be able to communicate and understand company policies and safety regulations in order to complete job duties in a satisfactory manner

• Must meet the ergonomic and physical requirements, as well as the physical base scores for this position, with or without reasonable accommodation

• Must meet the company performance standards for the job including but not limited to regular attendance

• Must be able to use, or learn to use, the equipment and tools used to perform this job

Physical Requirements

• Shift Hours: Minimum 4-hour shifts or more depending upon business needs

• Job Cycles: Continual Max

• Lift/carry: 50 lbs.

• Stand 55%, Sit 0%, Walk 45%

• Category IV: Lifting, carrying, P/P up to 50 lbs.

• Max Pull static: 20 lbs.

• Perform repetitive hand motions using various equipment

• Frequently reaching at waist level and occasionally above shoulder or below waist level

• Can gather up to five shopping carts at a time and push them to designated areas

• Sufficient visual acuity to read display screens, check ID cards, PC screens, invoices, etc.

• Exposure to weather conditions

The GIANT Company is an Equal Opportunity Employer

We comply with all applicable federal, state, and local laws. Qualified applicants are considered without regard to sex, race, color, ancestry, national origin, citizenship status, religion, age, marital status (including civil unions), military service, veteran status, pregnancy (including childbirth and related medical conditions), genetic information, sexual orientation, gender identity, legally recognized disability, domestic violence victim status, or any other characteristic protected by law.

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