Service Team Member

3 weeks ago


Chicago, Illinois, United States SPIN Chicago Full time
Job Summary
We are seeking an experienced Passer Associate to join our team at SPIN Washington. As a key member of our service team, you will play a critical role in delivering exceptional customer experiences and ensuring the highest standards of quality and service.

Key Responsibilities
* Provide superior customer service to guests, responding to their needs and preferences in a prompt and courteous manner
* Assist patrons with food and beverage selection, presenting menus and answering questions regarding menu items, cuisine, and beverages
* Transmit orders to the bar and kitchen, identifying patron special requests and any dietary restrictions
* Serve orders, maintaining table settings by removing courses, replenishing beverages, utensils, and ensuring guests' requests or issues are handled promptly and courteously

Requirements
* Previous experience in a restaurant, hospitality, or entertainment venue
* Excellent customer service and interpersonal skills
* Strong problem-solving abilities and team-player attitude
* Flexibility with varying schedules to reflect business needs
* Reasonable knowledge of food and beverage preparation and service
* Ability to lift, carry, push, and pull food trays, carts, chairs, and tables up to 40lbs without reasonable accommodation

What We Offer
We offer a competitive salary, opportunities for advancement, and a dynamic work environment that encourages growth and development. As a valued member of our team, you will receive comprehensive training, ongoing support, and recognition for your hard work and dedication.
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