Ambitious Leasing and Occupancy Professional

16 hours ago

Windsor, Connecticut, United States WinnCompanies Full time
About the Role

We are seeking a skilled and motivated Leasing and Occupancy Specialist II to join our Mill Pond Village team, a 360-unit affordable housing and market located in Broad Brook, CT.

Key Responsibilities:
  • Interact with prospective and current residents to achieve maximum occupancy.
  • Generate and manage traffic, lotteries, wait list, property tours, leasing apartments, qualifying prospects, and following up on prospects leads.
  • Prepare lease documentation applicable to program types, complete move-in paperwork, and procedures, maintain applicable databases, and ensure tour route, amenity areas, and show units are to company standard.
  • Deliver customer service that exceeds expectations for new and current residents. Educate and implement WinnCompanies programs, processes, and policies to new and current residents as applicable.
  • Review, prioritize, and distribute resident service requests as required. May assist with the planning and facilitation of property events or programs required by the mixed income program guidelines.
  • May assist on-site management with ensuring all marketing documents, supplies, reports, advertisements, and web content are current and updated as necessary based on property, regional or corporate initiatives.
  • Maintain relationships with area businesses, local housing offices, employers, and real estate brokers to generate new business or to maintain an extensive waiting list for all unit types.
  • Remain current with local events and hiring trends that may have an impact on the property.
  • Maintain knowledge and understanding of current and sub markets; to include competitors and customer demographics.
  • During the application or recertification process, responsible to gather appropriate documents by program types for residency approval submission to the appropriate person or third party vendor for review and approval.
  • Remain up to date with any/all federal, state, and/or other regulatory requirements and programs.
Requirements:
  • High school diploma or GED equivalent.
  • 3-5 years of relevant work experience.
  • Recertification experience.
  • Prior experience with LIHTC Tax Credit and Market programs.
  • Experience with various computer systems, including Microsoft Office.
  • Outstanding verbal and written communication skills.
  • Excellent customer service skills.
  • Superb attention to detail.
  • Strong organizational and time management skills.
  • Ability to be a self-motivated problem solver.
  • Willingness to learn and be trained.
Benefits:
  • Generous time off policies (including 11 paid holidays).
  • 401(k) plan options with a company match.
  • Various Comprehensive Medical, Dental, & Vision plan options.
  • Flexible Spending Account, Dependent Care Flexible Spending Account, Health Savings Account options with HSA annual employer contribution.
  • Long Term Disability and voluntary Short Term Disability; Basic Term Life Insurance and AD&D; optional supplemental life insurance.
  • Health Expense Reimbursement program (including gym memberships, equipment, and subscriptions).
  • Tuition Reimbursement program and continuous training and development opportunities.
  • Wellbeing program (group challenges, seminars, opportunities to earn points to reduce medical premiums), Employee Assistance Program, & Commuter and Parking Reimbursement options.
  • Employee Corporate Discount Programs (Verizon Wireless, Home Depot Pro, Staples, and more).
Estimated Salary Range:

$60,000 - $80,000 per year, based on experience and location.

The selected candidate will adhere to the following schedule: Monday through Friday, from 8:00AM to 5:00PM.

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