Care Coordinator

4 weeks ago


Delray Beach, Florida, United States Gastro Health Full time
About the Role:

We are seeking a highly skilled Care Coordinator to join our team at Gastro Health. As a Care Coordinator, you will play a vital role in ensuring the smooth delivery of medical care to our patients. Your primary responsibility will be to handle all administrative tasks and duties for our physicians/providers, ensuring that our patients receive the highest level of care.

Key Responsibilities:
  • Handle all administrative tasks and duties for the physician/provider
  • Serve as the liaison or coordinator for the patients medical care
  • Streamline all patient-physician communications to ensure patient satisfaction
  • Provide medical literature and clinical preparation instructions to patients
  • Assist patients with questions and/or concerns regarding procedures
  • Schedule all procedures to be performed by the physician
  • Review the physicians schedule for maximum scheduling efficiency
  • Schedule all diagnostic tests, procedures and follow-up appointments
  • Obtains all authorizations for procedures and tests
  • Call patient to confirm procedures a week in advance
  • Schedule follow-up appointments including recalls
  • Check-out patients at the end of their visit and provide next step instructions
  • Request medical records from doctors and hospitals
  • Returns patient calls promptly and professionally
  • Call-in new prescriptions and refills and obtain authorization if necessary
  • Obtain lab results including stat requests
  • Complete tasks from Electronic Medical Record
  • Reviews open orders every three days and works accordingly
  • Contact patients with test results
  • Sends history and physical forms to outpatient facility
  • Other duties as assigned

Requirements:
  • High school diploma or GED equivalent
  • Certified Medical Assistant (AAMA) preferred
  • Medical terminology knowledge

About Gastro Health:

Gastro Health is a leading gastroenterology multi-specialty group with over 130+ locations throughout the United States. We are committed to providing outstanding medical care and an exceptional healthcare experience to our patients. We offer a comprehensive benefits package to our eligible employees, including competitive compensation, paid time off, and a range of health insurance options. If you are a motivated and detail-oriented individual who is passionate about delivering exceptional patient care, we encourage you to apply for this exciting opportunity.
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