Road Supervisor
3 weeks ago
RATP Dev USA is seeking a highly skilled Road Supervisor to join our team. As a key member of our operations team, you will be responsible for ensuring the smooth operation of our transportation services.
Key Responsibilities:- Coach and mentor employees to ensure they are meeting performance expectations
- Conduct counseling and disciplinary actions as necessary
- Plan, assign, and direct work to ensure efficient operations
- Address customer complaints and resolve problems in a timely manner
- Monitor and evaluate bus operator safety and performance
- Assist with dispatching and clerical tasks as needed
- Meet all bus operator qualifications and maintain a Commercial Driver's License (CDL)
- Respond to emergencies and investigate complaints
- Maintain accurate records and reports
- Supervisory experience with hourly employees
- Computer literacy with working knowledge of Word, Excel, PowerPoint, and AVL Software
- Familiarity with basic vehicle mechanical systems
- Excellent verbal, written, and communication skills
- Ability to work under time constraints and deadlines
- Problem-solving and analytical abilities
- Excellent interpersonal skills
- Ability to follow written and oral instructions
- Ability to establish and maintain effective working relationships
- Public Transit Experience
- Prior dispatch/supervision experience
- Critical
- Accountability
- Decision Making
- Trust & Credibility
- Communications
- Customer & Community Service
- Expertise & Technical Knowledge
- Safety
- Approachability
- Results Driven
RATP Dev USA is an Equal Opportunity Employer and welcomes diversity to our teams.
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