Temporary Insurance Claims Examiner II

2 weeks ago


Glendale, California, United States Intercare Holdings Insurance Services, Inc. Full time
Job Description

We are seeking a detail-oriented Temporary Insurance Claims Examiner II to join our team at Intercare Holdings Insurance Services, Inc.

This role involves reviewing and approving all medical bills for appropriateness prior to referral to InterMed for payment and posting to the claim file.

  • Exhibit and maintain a courteous and helpful attitude and project a professional image on behalf of the company.
  • Respond to telephone messages and inquiries within 24 hours of receipt and to written inquiries within one week of receipt.
  • Requires a working knowledge of the Labor Code of the State of California as it pertains to workers compensation claims and the legal requirements for handling them.

Competencies:

  • Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Uses reason even when dealing with emotional topics.
  • Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Responds to requests for service and assistance; Meets commitments.


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