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Front End Service Team Lead

2 months ago

Riverview, Florida, United States Walmart Full time
Job Overview

As a Front End Service Team Supervisor at Walmart, you will play a vital role in ensuring exceptional customer service and compliance in our stores. Your primary responsibilities will include:

  • Providing a positive and welcoming experience for customers, ensuring their needs are met and exceeded.
  • Processing returns, refunds, and financial transactions with accuracy and efficiency.
  • Assisting customers with questions and concerns, demonstrating a deep understanding of our products and services.
  • Working collaboratively with colleagues to maintain a clean and organized store environment.
  • Participating in ongoing training and development to enhance skills and knowledge.
Benefits and Perks

At Walmart, we offer a comprehensive benefits package designed to support your well-being and career growth. Some of the benefits you can expect include:

  • Competitive hourly wage, with opportunities for performance-based incentives.
  • Comprehensive health insurance, including medical, vision, and dental coverage.
  • 401(k) retirement plan, with company match and vesting schedule.
  • Stock purchase plan, allowing you to purchase Walmart stock at a discounted rate.
  • Company-paid life insurance, providing financial security for you and your loved ones.
  • Generous paid time off, including vacation, sick leave, and holidays.
  • Access to our education benefit program, Live Better U, offering tuition reimbursement and career development opportunities.
Requirements and Qualifications

To be successful in this role, you will need:

  • Excellent communication and interpersonal skills, with the ability to work effectively with customers and colleagues.
  • Strong problem-solving and analytical skills, with the ability to resolve customer complaints and issues.
  • Ability to work in a fast-paced environment, with a focus on providing exceptional customer service.
  • Basic math skills, with the ability to accurately process transactions and handle cash.
  • High school diploma or equivalent, with a minimum of 1-2 years of retail experience.