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IT Systems Analyst Expert

1 week ago

Pittsburgh, Pennsylvania, United States PNC Full time

We're looking for an IT Systems Analyst Expert to join our ServiceNow Platform team at PNC. As a key member of our technology organization, you'll work closely with product teams, business owners, and development teams to deliver exceptional results.

The ideal candidate will have a strong background in application development, business management, and customer solutions. You'll be responsible for identifying, evaluating, and configuring systems that meet business requirements, monitoring client experiences and feedback on the use of business applications, and providing senior-level consulting services to internal business groups on process improvement projects.

You'll analyze, define, and document client requirements, and revise existing systems logic challenges as necessary. Additionally, you'll assess and effectively manage all risks associated with your business objectives and activities to ensure adherence to PNC's Enterprise Risk Management Framework.

This role requires a university/college degree, with 3+ years of relevant industry experience. Certifications like CBAP (Certified Business Analysis Professional) are preferred.