Customer Service Associate
6 days ago
About HomeTeam Pest Defense
We are the #1 pest management company serving homebuilders and currently perform over 2,000,000 services annually. Our unique Taexx built-in pest control system during home construction sets us apart from competitors. The pest management industry is growing and provides a recession-resistant line of business. We value diversity and have a Women's Leadership Initiative that empowers women in the workplace.
Salary and Benefits
This position offers a competitive salary range of $45-$60,000 per annum, accompanied by an extensive benefits package. Benefits include medical, dental, and vision coverage, company-paid life and AD&D insurance, 401(k) plan with company match up to 6%, employee stock purchase plan, paid time off, holidays, employee discounts, tuition reimbursement, dependent scholarship awards, and opportunities for advancement and professional growth.
Responsibilities
- Provide exceptional customer service to homeowners every day.
- Presentation of a professional, tidy appearance, including company truck, equipment, and uniform.
- Discuss and diagnose pest issues with homeowners, offering additional services or products when needed or desired.
- Maintain pest control license and keep knowledge sharp by attending pest control seminars regularly.
- Submit legible, accurate service tickets to office staff.
- Stay motivated and focused while working independently.
- Occasionally work Saturdays to finish out the week's route.
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