Customer Service Associate

6 days ago


Lakeland, Florida, United States HomeTeam Pest Defense Full time

About HomeTeam Pest Defense

We are the #1 pest management company serving homebuilders and currently perform over 2,000,000 services annually. Our unique Taexx built-in pest control system during home construction sets us apart from competitors. The pest management industry is growing and provides a recession-resistant line of business. We value diversity and have a Women's Leadership Initiative that empowers women in the workplace.

Salary and Benefits

This position offers a competitive salary range of $45-$60,000 per annum, accompanied by an extensive benefits package. Benefits include medical, dental, and vision coverage, company-paid life and AD&D insurance, 401(k) plan with company match up to 6%, employee stock purchase plan, paid time off, holidays, employee discounts, tuition reimbursement, dependent scholarship awards, and opportunities for advancement and professional growth.

Responsibilities

  • Provide exceptional customer service to homeowners every day.
  • Presentation of a professional, tidy appearance, including company truck, equipment, and uniform.
  • Discuss and diagnose pest issues with homeowners, offering additional services or products when needed or desired.
  • Maintain pest control license and keep knowledge sharp by attending pest control seminars regularly.
  • Submit legible, accurate service tickets to office staff.
  • Stay motivated and focused while working independently.
  • Occasionally work Saturdays to finish out the week's route.


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