Communications Access Specialist

3 weeks ago


Tucson, Arizona, United States Sorenson Full time

We are seeking a skilled Communications Access Specialist to join our team at Sorenson Communications. This role involves providing Sign-to-Voice and Voice-to-Sign interpreting services in the Video Relay Service (VRS) industry.

About the Role

In this position, you will be responsible for effectively interpreting between American Sign Language (ASL) and spoken English. You will also need to maintain compliance with national, state, or local licensure and/or certification requirements, as well as Sorenson standards and policies, FCC regulations, and the RID Code of Professional Conduct.

Responsibilities
  • Provide high-quality interpretation services in Sign-to-Voice and Voice-to-Sign settings
  • Maintain accurate records of work hours and other relevant data
  • Collaborate with colleagues to ensure seamless communication and effective teamwork
  • Stay up-to-date with industry developments and best practices in interpretation
  • Possess strong technical skills and ability to quickly learn new technologies
Requirements
  • Bachelor's degree in a related field (or equivalent experience)
  • 3+ years of experience in interpreting (preferably in the VRS industry)
  • Certification in ASL-English interpreting (RID or equivalent)
  • Excellent communication and interpersonal skills
  • Ability to pass skills assessment and background check
What We Offer
  • A competitive salary range of $35-$55 per hour (based on experience and qualifications)
  • Opportunities for professional growth and development
  • A dynamic and inclusive work environment
  • A comprehensive benefits package, including 401(k) matching and paid time off
About Us

Sorenson Communications is a leader in the Video Relay Service (VRS) industry, dedicated to connecting people through communications access 24/7/365. Our customers rely on us for accuracy in every conversation, and we pride ourselves on our passion, care, and commitment to delivering exceptional service.



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