Network Engineer
2 weeks ago
We are seeking a highly skilled Network Technician to join our IT Network Services team at James Madison University. As a Network Technician, you will play a critical role in ensuring the smooth operation of our university's network infrastructure.
Key Responsibilities- Monitor and respond to customer inquiries and requests for network support
- Configure, install, and troubleshoot network devices and systems
- Manage and monitor network monitoring systems and report issues for escalation and resolution
- Maintain accurate inventory of network equipment and accessories
- Provide support for various networking projects
- Create, maintain, and recommend system processes and procedures
- Experience with Cisco IOS/IOS-XE and the CLI
- Experience with wireless networking
- Experience installing and troubleshooting network hardware including switches and wireless access points
- Experience working in a campus or large enterprise environment
- Excellent organizational and communication skills
- Attention to detail, problem-solving skills, and customer service skills
- Familiarity with different cabling and connector types (copper and fiber)
- Experience with Zenoss monitoring
- Experience performing wireless surveys
- Experience managing inventory of equipment
- Experience with ITSM ticketing systems
- Knowledgeable in Microsoft tools such as Outlook, Word, Excel, Teams, and SharePoint
James Madison University is a publicly funded university with a beautiful campus and a supportive community that is committed to preparing students for the future.
The university offers excellent comprehensive benefits, including paid vacation, sick, parental, and community service leave, as well as 19 paid holidays a year, affordable health insurance, and retirement through the Virginia Retirement System.
We also offer a work-life balance and integration program, Balanced Dukes, that is designed to support the overall wellbeing of our employees, and a Tuition Waiver Program that allows employees to have tuition waived for undergraduate and graduate level courses taken at JMU.
Visit our Prospective Employee site to learn more about what makes JMU a great place to work.
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Network Infrastructure Specialist
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Harrisonburg, Virginia, United States Virginia Jobs Full timeAbout the RoleWe are seeking a highly skilled Network Technician to join our IT Network Services team at James Madison University. As a Network Technician, you will play a critical role in ensuring the smooth operation of our university's network infrastructure.Key ResponsibilitiesProvide direct support to customers, team members, and IT management by...
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