Fulfillment Operations Specialist

3 days ago


Saint Paul, Minnesota, United States Dessert Holdings Inc. Full time

Dessert Holdings Inc. is North America's fastest-growing premium dessert company, bringing unparalleled dessert experiences to both retail and foodservice customers.

We are looking for a skilled Customer Fulfillment Specialist to join our corporate HQ team in St. Paul, MN.

This role is ideal for individuals who enjoy working in a fast-paced environment and have experience in problem-solving and delivering solutions cross-functionally and to the customer.

Responsibilities:

  • Manage the order fulfillment process internally and externally to ensure customer satisfaction and resolve any order-related issues.
  • Ensure timely and successful order entry and follow up for customer orders consistent with company document control procedures.
  • Communicate effectively with cross-functional teams to ensure timely order fulfillment.
  • Build long-term relationships with customers and ensure they receive exceptional customer service.
  • Work closely with the customer replenishment team to coordinate the closing of month-end sales.

We offer a competitive salary package, including an estimated annual salary of $70,000 - $90,000, based on industry standards and location.



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