Customer Service Representative

4 weeks ago


Glendora, California, United States American Automobile Association Full time
Job Summary

We are seeking a highly motivated and service-driven professional to join our team as a Retail Service Specialist. In this role, you will be responsible for providing exceptional customer service, promoting AAA products and services, and contributing to the success of our branch network.

About the Job

This is an exciting entry-level position that offers opportunities for career growth and advancement. As a Retail Service Specialist, you will work closely with our members to understand their needs and provide solutions that meet their expectations.

Responsibilities

  • Provide exceptional customer service to AAA members
  • Promote AAA products and services to increase sales and revenue
  • Work collaboratively with colleagues to achieve team goals and objectives
  • Maintain a thorough understanding of AAA products and services to effectively communicate their value to members

Requirements

  • Experience in retail sales, banking, or similar customer service/sales environment
  • Proven ability to exceed assigned sales or service quality goals
  • Ability to work overtime, including Saturdays
  • Basic computer skills, including Microsoft Office
  • High school diploma or equivalent required

Benefits

  • Competitive salary range: $22-$23 per hour
  • Eligibility for performance-based incentives
  • Tuition assistance program
  • PTO for community volunteer programs
  • Wellness program
  • Employee discounts on membership, insurance, travel, entertainment, services, and more

About Us

The American Automobile Association (AAA) is a leading provider of automotive, travel, and insurance services. We are committed to delivering legendary, lifetime service to our members and continuously seek talented professionals to join our team.



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