IT Support Specialist

1 month ago


Minneapolis, Minnesota, United States Brilliance Cyber Systems INC Full time
Job Title: IT Support Technician

At Brilliance Cyber Systems INC, we are seeking a highly skilled IT Support Technician to join our team. As a key member of our technical support team, you will be responsible for providing exceptional support to our customers, ensuring their IT systems are running smoothly and efficiently.

Key Responsibilities:

  • Provide technical support to customers via phone, email, and in-person
  • Troubleshoot and resolve hardware and software issues
  • Install and configure software applications
  • Work closely with customers to understand their IT needs and provide solutions
  • Collaborate with other technical teams to ensure seamless support

Requirements:

  • Two-year college or vocational/technical degree in a technology field or approved information technology certificate
  • Or completion of five college/vocational/technical information technology courses
  • Two years of information technology experience
  • Technically savvy with a demonstrated ability to resolve computing problems
  • Knowledge of Windows desktop Operating Systems
  • Proven customer service experience
  • Ability to multitask and pivot based on workload
  • Quickly analyze and diagnose hardware, software, application, and network problems in a desktop environment
  • Ability to follow Standard Operating Procedures and articulate when a problem occurs with those procedures
  • Ability to lift up to 50 lbs
  • Ability to work with hand tools, whether manual or powered

Preferred Qualifications:

  • CompTIA A Certification
  • ITIL Foundations Certification

Operating Systems: Windows



  • Minneapolis, Minnesota, United States IT Concepts Full time

    Job SummaryWe are seeking a highly skilled Customer Service Engineer to join our team at IT Concepts. As a key member of our support team, you will be responsible for providing exceptional technical support to our customers, ensuring their IT needs are met with efficiency and professionalism.Key ResponsibilitiesProvide technical support to customers via...

  • Support Specialist

    3 weeks ago


    Minneapolis, Minnesota, United States Mains'l Full time

    Job DescriptionAbout the RoleMains'l is seeking a dedicated and compassionate Support Specialist to join our team. As a Support Specialist, you will have the opportunity to make a meaningful difference in the lives of individuals with disabilities.Key ResponsibilitiesCollaborate with individuals and their support teams to create personalized support...

  • Support Specialist

    4 weeks ago


    Minneapolis, Minnesota, United States Pinnacle Services Full time

    Job SummaryPinnacle Services is seeking a dedicated and compassionate Community Support Specialist to join our team. As a Community Support Specialist, you will work one-on-one with individuals to provide person-centered services in their homes and in the community.Key ResponsibilitiesSupport individuals to work toward individually identified goals that...

  • Support Specialist

    4 weeks ago


    Minneapolis, Minnesota, United States Pinnacle Services Full time

    We are seeking a dedicated Support Specialist to join our team at Pinnacle Services. As a Support Specialist, you will work closely with individuals with developmental disabilities, mental health diagnoses, and behavioral issues in a residential setting. Your primary responsibility will be to provide support and encouragement to help individuals work towards...

  • Support Specialist

    4 weeks ago


    Minneapolis, Minnesota, United States Pinnacle Services Full time

    Job DescriptionWe are seeking a dedicated and compassionate Support Specialist to join our team at Pinnacle Services. As a Support Specialist, you will work one-on-one with individuals to provide person-centered services in their homes and in the community. Your primary goal will be to support individuals in achieving their independence and quality of life...

  • IT Support Specialist

    4 weeks ago


    Minneapolis, Minnesota, United States Federal Reserve Bank Full time

    Job SummaryWe are seeking a highly skilled IT Support Specialist to join our team at the Federal Reserve Bank. As an IT Support Specialist, you will provide technical support to our customers, including troubleshooting and resolving complex technical issues.Key ResponsibilitiesProvide technical support to customers via phone, email, and in-personTroubleshoot...


  • Minneapolis, Minnesota, United States Trustpoint Full time

    We are seeking a skilled Administrative Support Specialist to join our team at Trustpoint.One. This role is a direct hire opportunity in on-site Minneapolis, MN, and the ideal candidate will have experience assisting trust and estate attorneys.Responsibilities of the Administrative Support Specialist:Providing exceptional service to our clientsScheduling...


  • Minneapolis, Minnesota, United States Rightway Home Care Services, Inc. Full time

    Job Title: DSP/ASL SpecialistRightway Home Care Services, Inc. is seeking a dedicated and compassionate DSP/ASL Specialist to join our team. As a DSP/ASL Specialist, you will work in a group home setting, providing support and care to deaf and challenged adults.Key Responsibilities:Provide daily support and care to residents in a group home settingUse...


  • Minneapolis, Minnesota, United States Bridgeway Home Healthcare Serv Full time

    Job DescriptionWe are seeking a skilled Home Support Specialist to join our team at Bridgeway Home Healthcare Serv. As a Home Support Specialist, you will provide individualized home supports, personal support, and respite care in-home or out.Key Responsibilities:Assist with daily living activities, such as bathing, dressing, and groomingProvide emotional...


  • Minneapolis, Minnesota, United States Futran Tech Solutions Pvt. Ltd. Full time

    Mainframe Support SpecialistFutran Tech Solutions Pvt. Ltd. is seeking a highly skilled Mainframe Support Specialist to join our team. The ideal candidate will have a strong background in batch scheduling tools, mainframe online systems, and ITIL certification.Key Responsibilities:Support 120+ Mainframe and Distributed Applications with their batch runsWork...

  • IT Support Specialist

    3 weeks ago


    Minneapolis, Minnesota, United States Hennepin County MN Full time

    We are seeking two IT Support Specialists to join our team at Hennepin County's Information Technology Department. As a Concierge, you will work closely with the IT Enterprise Service Desk to provide exceptional support to our customers. Your primary responsibility will be to assist with staff computer support, ensuring that our employees have the necessary...


  • Minneapolis, Minnesota, United States North Country Business Products Full time

    Technical Support SpecialistAt North Country Business Products, we are seeking a skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing exceptional customer service and technical support to our clients. Your primary goal will be to assess, resolve, and close point-of-sale hardware and...


  • Minneapolis, Minnesota, United States DataSite Full time

    Job Title: Product Support SpecialistDatasite is a leading provider of technology solutions for mergers and acquisitions, initial public offerings, and other high-value transactions. We are seeking a highly skilled Product Support Specialist to join our team.About the Role:This is a critical role that requires a strong technical background and excellent...

  • Support Specialist

    4 weeks ago


    Minneapolis, Minnesota, United States Pinnacle Services Full time

    Community Support SpecialistPinnacle Services is seeking a dedicated and caring individual to join our team as a Community Support Specialist. In this role, you will work one-on-one with individuals to provide person-centered services in their homes and in the community. Your goal will be to support individuals in achieving their independence and improving...


  • Minneapolis, Minnesota, United States ProCare Therapy Full time

    Job OverviewWe are seeking a highly skilled Paraprofessional Support Specialist to join our team at ProCare Therapy. The ideal candidate will have a strong understanding of classroom management and experience working with elementary school students.ResponsibilitiesAssist the lead teacher in planning and implementing classroom activitiesWork with small groups...


  • Minneapolis, Minnesota, United States Placement Partners MN, Inc Full time

    Job Title: Community Support SpecialistPlacement Partners MN, Inc. is seeking a Community Support Specialist to assist consumers in maintaining competitive employment and developing essential and personal enriching life skills within the community.Key Responsibilities:Advise consumers through the employer's onboarding process and assist in resolving barriers...


  • Minneapolis, Minnesota, United States Sevita Full time

    About SevitaAt Sevita, we believe that every person deserves to live a full, more independent life. We provide people with quality services and individualized supports that lead to growth and independence, regardless of the physical, intellectual, or behavioral challenges they face.Job Title: Caregiver Support SpecialistWe are seeking a compassionate and...


  • Minneapolis, Minnesota, United States MSCCN Full time

    Job SummaryWe are seeking a highly skilled and experienced Administrative Support Specialist to join our team at MSCCN. As an Executive Support Professional, you will provide administrative support to our executives, ensuring the smooth operation of our office.Key ResponsibilitiesProvide administrative support to executives, including scheduling...


  • Minneapolis, Minnesota, United States LADGOV CORPORATION Full time

    Audiology Support SpecialistWe are seeking a highly skilled Audiology Support Specialist to join our team at the Minneapolis VA Healthcare System. As a key member of our audiology team, you will provide critical support services to veterans, including hearing aid education, routine repairs, and troubleshooting.Key Responsibilities:Provide audiology support...


  • Minneapolis, Minnesota, United States Avenues for Youth Full time

    Job Title: Youth Support SpecialistJoin Avenues for Youth as a Youth Support Specialist and play a vital role in providing a positive community environment for youth to heal from trauma and prepare for stable housing.Job Summary:Avenues for Youth is seeking a dedicated and compassionate Youth Support Specialist to join our team. As a key member of our...