Museum Experience Facilitator

17 hours ago


Valle Vista, California, United States Thinkery Full time

**Transforming Guest Experiences through Play-Based STEAM Learning**

At Thinkery, we believe that innovative, play-based STEAM learning experiences are a powerful way for children to develop problem-solving skills, critical thinking, and curiosity about the world around them. Our exhibits and programs encourage children to solve creative challenges, explore various materials, and develop new ways to complete unfamiliar projects.

The estimated annual salary for this position is $50,000-$65,000, depending on experience and qualifications.

Key Responsibilities
  • Coordinate daily museum operations to maximize guest satisfaction and efficiency.
  • Develop and implement strategies to optimize guest engagement and ensure coverage across all museum activities and events.
  • Serve as a model facilitator and mentor, exemplifying Thinkery's approach to play-based STEAM learning.
  • Enforce policies with empathy and clarity, ensuring guests and staff follow Thinkery's policies and procedures.
  • Maintain a safe and welcoming environment by upholding museum policies and procedures.

**Requirements and Qualifications**

  • High school diploma or equivalent required; STEAM-related associate's or bachelor's degree preferred.
  • Three years of customer service experience, with one year of mentoring/supervising staff.
  • Spanish fluency preferred; knowledge of ASL a plus.
  • Experience working in busy, loud, public-facing environments, such as museums, food service, retail, etc.
  • Experience working with children and families, a plus.


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