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Field Service Engineer

2 months ago


Scarborough, Maine, United States Ingersoll Rand Full time

Ingersoll Rand is dedicated to fostering a diverse workforce that mirrors our communities. We are an equal opportunity employer, ensuring that all qualified candidates receive fair consideration for employment without discrimination based on age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances.

Position: Field Service Engineer
Location: Not specified
Working Hours: Not specified
Sign-on Bonus: Not specified

About Us

At Ingersoll Rand, we thrive on a culture of innovation and a sense of ownership, committed to improving the lives of our employees, customers, and the environment. With over 80 prestigious brands, our clients depend on our products and services to deliver high-quality flow creation and industrial solutions designed to perform in the most challenging conditions. Our unwavering commitment to ownership empowers our employees to build strong customer relationships, enabling them to tackle the industry's most complex challenges.

Job Overview

  • The Field Service Engineer for Ingersoll Rand's Industrial Technologies and Services Division supports clients by installing, diagnosing, repairing, and maintaining various types of rotary screw and reciprocating air compressors, along with additional components of compressed air systems. Proficiency in using precision measuring tools for troubleshooting compressed air equipment is essential. Familiarity with all operational and parts manuals related to the equipment is also required.

Key Responsibilities

  • Ensure the proper installation, maintenance, and field repair of equipment manufactured and sold by Ingersoll Rand at customer locations.
  • Stay informed about the field installation and repair requirements for this equipment.
  • Provide technical guidance and training to customers, potential clients, field sales personnel, and service trainees.
  • Diagnose issues, recommend corrective actions in an unsupervised setting, and submit clear, accurate records and/or verbal reports to the manufacturing facility.
  • Maintain a high level of integrity in managing business affairs.
  • Exhibit effective written and verbal communication skills to convey information related to service work clearly and logically.
  • Prepare detailed technical reports for each service call in a legible format suitable for customer billing.
  • Submit accurate, detailed, and timely expense reports along with timecards weekly. Maintain sound financial records and practices to manage company business matters, including credit cards and, if necessary, a company vehicle.

Basic Qualifications

  • Preferred candidates will possess 2-5 years of experience troubleshooting industrial/commercial mechanical systems. Experience with compressed air systems, centrifugal technologies, or solid controls is advantageous. While not mandatory, individuals with knowledge in the service, diagnosis, and startup of both rotary and centrifugal air compressors, including dryers, cooling towers, and filtration systems, are encouraged to apply.
  • A high school diploma or equivalent is required.

Ingersoll Rand Inc. (NYSE:IR) is driven by an entrepreneurial spirit and ownership mindset, committed to enhancing the quality of life for our employees, customers, and communities. Our clients rely on us for our technology-driven excellence in mission-critical flow creation and industrial solutions across over 40 respected brands, where our products and services excel in the most complex and demanding environments. Our employees cultivate lifelong customer relationships through their daily commitment to expertise, productivity, and efficiency.