Dining Room Assistant

2 days ago


West Chester, Pennsylvania, United States Onix Group Full time
Job Summary

The West Chester Seafood Kitchen, a renowned establishment operated by the Onix Hospitality and Big Fish Restaurant Group, is seeking a skilled Food Runner to join their team. This dynamic role offers an attractive estimated salary of $40,000 - $50,000 annually.

Key Responsibilities:
  • Expedite Orders: Quickly and accurately deliver food and drinks from the kitchen to customers' tables, ensuring prompt service and exceeding expectations.
  • Kitchen Communication: Collaborate with the kitchen and waitstaff to determine needs and relay special requests, fostering seamless communication and efficient operations.
  • Table Maintenance: Maintain a clean and organized expo line, as well as clean tables after service, adhering to high standards of cleanliness and presentation.
  • Supply Management: Monitor and replenish condiments and supplies, guaranteeing that all areas are fully stocked and ready for service.
  • Quality Control: Inspect finished dishes for doneness, appearance, and presentation, ensuring they meet our strict standards.
  • Customer Service: Address customer complaints and needs with poise and professionalism, providing exceptional customer service and resolving issues promptly.
  • Additional Duties: Assist with setting tables for new customers, expediting carryout and catering orders, and contributing to a positive dining experience.
Requirements:
  • A neat, clean, and professional appearance at all times.
  • The ability to exhibit a sense of urgency in a fast-paced environment.
  • An approachable and guest-friendly demeanor, ensuring excellent customer interactions.
  • Success in a team environment, with a focus on collaboration and mutual support.
About Us

We are committed to rewarding our employees for their hard work and dedication to providing exceptional service. Our benefits and perks package includes opportunities for growth and development, making us a top choice for those seeking a fulfilling career in the hospitality industry.



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