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BigFix Systems Engineer
2 months ago
LCG is seeking a highly skilled BigFix Systems Engineer to join our team. As a key member of our Operational Technologies team, you will be responsible for the day-to-day operations of the BigFix environment.
Key Responsibilities:- Creating fixlet tasks to accommodate Software Distribution via BigFix
- Creating web reports filters and scheduling reports
- Setting up and administering BigFix OS Deployment
- Configuring and solving issues related to patching and compliance activities
- Ensuring the smooth operation of Operational Technologies Tools for system stability and compliance
- Managing crisis situations, including security violations or complex technical hardware or software problems
- Performing regular system auditing tasks, including daily log monitoring, regular system patch reviews, and system alert message reviews
- Creating and regularly updating monitoring systems for production systems to ensure early warnings of potential issues
- Effectively communicating system-related information to the IT team and executives
- Responding to escalated help desk issues involving complicated technical troubleshooting
- Minimum 5-8 years of relevant experience in BigFix L2L3 Support and implementation
- Ability to patch/release management and ensure all packages are deployed efficiently
- Experience in developing Relevance queries and Action scripts in BigFix
- Proficient in understanding technical problems and their impacts on the business
- Expertise in resolving BESRelay and BESClient issues
- Ability to branch out into other applications within the Operational Technologies team scope
- Ability to work independently and collaboratively, achieving results within established timeframes with minimal supervision
- Strong understanding and troubleshooting of server, workstation, and network infrastructure and communication
- Ability to manage and prioritize multiple assignments supporting business as usual, user requests, and special projects
- Ability to effectively communicate and display a professional, mature attitude in dealing with internal customers, management, and personnel across the organization
- Active HCL BigFix Platform 10/11 Certification or ability to obtain within the first 6 months
The projected compensation range for this position is $115,000 to $155,000 per year, benchmarked in the Washington, D.C. metropolitan area. The target salary for this role is $135,000. LCG offers a competitive, comprehensive benefits package, including health insurance options, life and disability insurance, retirement plan contributions, paid leave, federal holidays, professional development, and lifestyle benefits.
LCG is an equal opportunity employer and welcomes applications from qualified candidates without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law.