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Team Leader

2 months ago

Birmingham, Alabama, United States Jenis Splendid Ice Creams LLC. Full time
Job Description

Overview

Jeni's Splendid Ice Creams LLC. is seeking a part-time Team Leader to join our team at Lane Parke. As a Team Leader, you will be responsible for leading shifts, scooping and serving ice cream to customers, running the register, and maintaining a clean and safe shop environment.

Key Responsibilities

  • Lead Shifts: Supervise and motivate a team of ambassadors to provide exceptional customer service and maintain a clean and safe shop environment.
  • Scoop and Serve Ice Cream: Prepare and serve high-quality ice cream products to customers, ensuring a positive and memorable experience.
  • Run the Register: Operate the point-of-sale system, manage cash and credit transactions, and maintain accurate records.
  • Maintain Shop Environment: Ensure the shop is clean, organized, and well-maintained, adhering to health and safety standards.

Requirements

  • Passion for Community: Demonstrate a genuine interest in building relationships with customers and team members, fostering a positive and inclusive shop environment.
  • Attention to Detail: Maintain a high level of attention to detail, ensuring accuracy and quality in all aspects of the job.
  • Resourcefulness and Calmness: Remain calm and composed under pressure, effectively resolving issues and making sound decisions.
  • Excellent Communication Skills: Articulate the unique qualities and values of Jeni's Splendid Ice Creams LLC. to customers, team members, and stakeholders.
  • Availability and Reliability: Be available to work weekends, late nights, and maintain a reliable attendance record.

About Jeni's Splendid Ice Creams LLC.

Jeni's Splendid Ice Creams LLC. is a B Corp headquartered in Columbus, Ohio, with scoop shops in over twenty cities across the country. We are committed to making better ice creams and bringing people together, upholding rigorous safety and cleanliness standards while prioritizing the well-being of our team members, customers, and the environment.