Data Management Strategist

2 weeks ago

Seattle, Washington, United States Salesforce Full time

At Salesforce, we are committed to empowering our clients to achieve success through the strategic use of our platform. As a Data Management Lead, you will play a critical role in overseeing Account Partners, Client Partners, Delivery Leaders, and Engagement Managers who serve as trusted advisors to clients, ensuring execution excellence and a deep understanding of client businesses.

The primary objective of this position is to ensure the team is generating significant business value for Comms & Media clients from their Salesforce investment. This involves supporting and executing strategy defined by Tech, Comms & Media Services leadership, focusing on customer success, and leading adaptability in a changing environment.

As a vital member of the Tech, Comms & Media Professional Services team, you will be responsible for fostering relationships with license sales and extended functional teams, including product, success managers, creative teams, legal, and delivery. The impact of this role will be extensive, driving and contributing to thoughtful, strategic initiatives tailored to the company's most ambitious clients, facilitating qualification processes, overseeing deal cycles, conducting account reviews, and assessing value delivered.

This leader will also be accountable for key performance metrics such as bookings, revenue, margin, Customer Satisfaction (CSAT), and overall value delivered. If you require assistance due to a disability applying for open positions, please submit a request via this Accommodations Request Form.

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