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Retail Cashier and Support Associate

2 months ago

Tampa, Florida, United States Global Partners Full time
Job Overview

Position: Retail Cashier and Support Associate

Company: Global Partners

About Us: Global Partners is a leading international consultancy firm, known for our innovative strategies and exceptional customer service. We are expanding our operations and seeking a dedicated and customer-oriented Retail Cashier and Support Associate to enhance our team. This position is vital for ensuring smooth transactions and delivering a remarkable customer experience.

Role Summary: As a Retail Cashier and Support Associate at Global Partners, you will undertake a multifaceted role, merging cashier responsibilities with overall team assistance. Your duties will include processing transactions, aiding customers, and contributing to the store's success through various operational functions.

Key Responsibilities:

Cashier Responsibilities:

  • Welcome customers with a friendly demeanor and provide prompt service.
  • Process customer transactions accurately, including cash, credit, and debit payments.
  • Manage returns, exchanges, and refunds according to company guidelines.
  • Ensure a balanced cash drawer and report any discrepancies to management.

Customer Engagement:

  • Assist customers with inquiries about products, promotions, and store policies.
  • Address customer concerns professionally, ensuring satisfactory resolutions.
  • Inform customers about current sales, discounts, and loyalty programs.

Team Collaboration:

  • Help maintain the store's cleanliness and organization, including stocking shelves and arranging displays.
  • Assist with inventory management and restocking as necessary.
  • Collaborate with team members to ensure efficient store operations.

Customer Relationship Building:

  • Foster positive relationships with customers to encourage loyalty and repeat business.
  • Collect and communicate customer feedback to enhance service quality and offerings.
  • Contribute to a welcoming and professional store atmosphere.

Qualifications:

  • Prior experience in cashiering, retail, or customer service is preferred but not mandatory.
  • Excellent communication and interpersonal skills with a focus on customer satisfaction.
  • Ability to handle transactions accurately and efficiently.
  • Basic math skills and familiarity with cash handling procedures.
  • A positive attitude and commitment to providing outstanding service.
  • Flexibility to work various shifts, including evenings and weekends.
  • High school diploma or equivalent; additional education or certifications in retail or customer service are advantageous.

What We Provide:

  • Competitive salary and comprehensive benefits package.
  • Opportunities for career growth and professional development.
  • A supportive and collaborative work environment.
  • Employee discounts and additional perks.

Global Partners is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.