Host/Anfitriona

3 weeks ago


Miami, Florida, United States Maiz y Agave Cocina Mexicana Full time
Job Summary

We are seeking a highly skilled and enthusiastic Host/Anfitriona to join our team at Maiz y Agave Cocina Mexicana. As a Host/Anfitriona, you will be responsible for providing exceptional customer service, ensuring a positive dining experience for our guests, and maintaining a clean and welcoming atmosphere.

Key Responsibilities
  • Greets and seats customers in a friendly and efficient manner
  • Takes customer orders and provides menu recommendations
  • Upsells food and beverage items to increase sales
  • Delivers food and beverages to tables in a timely manner
  • Ensures customer satisfaction by addressing any concerns or issues promptly
  • Maintains cleanliness and sanitation standards in the dining area
  • Collaborates with kitchen staff to ensure accurate and timely order preparation
  • Handles cash and processes payments using a POS system
  • Utilizes OpenTable or similar software to manage reservations and seating arrangements
Requirements
  • Excellent customer service skills with the ability to create a positive dining experience
  • Knowledge of food preparation techniques and kitchen safety procedures
  • Strong math skills for handling cash transactions and calculating bills
  • Familiarity with POS systems for order processing and payment handling
  • Ability to upsell menu items to increase sales revenue
  • Attention to detail in maintaining cleanliness and sanitation standards
  • Strong communication skills to effectively interact with customers and team members
Benefits
  • 401(k)
  • Dental Insurance
  • Employee discount
  • Flexible schedule
  • Health insurance
  • Paid time off
  • Paid training
  • Vision insurance