Host/Anfitriona
3 weeks ago
Miami, Florida, United States
Maiz y Agave Cocina Mexicana
Full time
Job SummaryWe are seeking a highly skilled and enthusiastic Host/Anfitriona to join our team at Maiz y Agave Cocina Mexicana. As a Host/Anfitriona, you will be responsible for providing exceptional customer service, ensuring a positive dining experience for our guests, and maintaining a clean and welcoming atmosphere.
Key Responsibilities- Greets and seats customers in a friendly and efficient manner
- Takes customer orders and provides menu recommendations
- Upsells food and beverage items to increase sales
- Delivers food and beverages to tables in a timely manner
- Ensures customer satisfaction by addressing any concerns or issues promptly
- Maintains cleanliness and sanitation standards in the dining area
- Collaborates with kitchen staff to ensure accurate and timely order preparation
- Handles cash and processes payments using a POS system
- Utilizes OpenTable or similar software to manage reservations and seating arrangements
- Excellent customer service skills with the ability to create a positive dining experience
- Knowledge of food preparation techniques and kitchen safety procedures
- Strong math skills for handling cash transactions and calculating bills
- Familiarity with POS systems for order processing and payment handling
- Ability to upsell menu items to increase sales revenue
- Attention to detail in maintaining cleanliness and sanitation standards
- Strong communication skills to effectively interact with customers and team members
- 401(k)
- Dental Insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Paid training
- Vision insurance