Customer Service Team Lead

5 days ago


Waterloo, Iowa, United States Gubbels Heating and Air Conditioning Full time
About the Role

We are seeking a highly motivated and results-driven Customer Service Team Lead to join our team at Gubbels Heating and Air Conditioning. In this role, you will be responsible for leading our customer service team to meet and exceed daily call quotas, providing exceptional customer experiences, and ensuring seamless operations.

As a key member of our team, you will be expected to possess excellent communication skills, both written and verbal, as well as strong problem-solving abilities. You will work closely with our sales team to ensure effective collaboration and coordination.

The ideal candidate will have experience in customer-facing roles, with a proven track record of delivering high-quality results and meeting productivity targets. A salary of $22/hr is offered, along with comprehensive benefits and opportunities for growth and development.

About Us

Gubbels Heating and Air Conditioning is a dynamic company that values excellence, teamwork, and innovation. We are committed to providing exceptional customer experiences and building long-term relationships with our clients.



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