Security Site Supervisor

7 days ago


Cleveland, Ohio, United States Allied Universal® Full time
Job Title: Security Site Supervisor

Job Summary:

Allied Universal is seeking a highly skilled and experienced Security Site Supervisor to join our team. As a Security Site Supervisor, you will be responsible for supervising and coordinating the delivery of quality services to an assigned customer. You will act as a liaison between customers, Operation Managers, and security officers, ensuring seamless communication and effective problem-solving.

Responsibilities:

  • Supervise and coordinate the delivery of quality services to an assigned customer
  • Act as a liaison between customers, Operation Managers, and security officers
  • Supervise site staff and provide coaching, recognition, and discipline within approved empowerment range
  • Enforce Contract Standards
  • Administers site safety programs outlining site-specific hazards for security officers
  • Prepared to participate in unemployment hearings
  • Enforces Allied Universal's policies as outlined in the handbooks and executive memos

Requirements:

  • Be at least 21 years of age with high school diploma or equivalent
  • Possess effective written and oral communication and interpersonal skills with ability to deal with all levels of personnel and the general public in a professional and effective manner
  • Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment
  • As a condition of employment, employee must successfully complete a background investigation and a drug screen in accordance with all federal, state, and local laws
  • Display exceptional customer service and communication skills
  • Have intermediate computer skills to operate innovative, wireless technology at client specific sites
  • Ability to handle crisis situations at the client site, calmly and efficiently
  • Capably utilize scheduling and billing software to produce reports (such as Scheduling Activity, Training Detail reports, etc.) that require interpretation and action for effective business management

Working Conditions:

  • Work in various environments such as cold weather, rain/snow or heat
  • Occasionally lift or carry up to 40 pounds
  • Climb stairs, ramps, or ladders occasionally during shift
  • Stand or walk on various surfaces for long periods of time

Equal Opportunity Employer:

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law.



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