Unit Secretary Emergency Department 24 Hours

1 month ago


Springfield, Massachusetts, United States Trinity Health Of New England Full time
Job Summary:

We are seeking an experienced Unit Secretary to join our team at Mercy Medical Center. This individual will be responsible for providing exceptional support to physicians and patients in the Emergency Department.

Key Responsibilities:
  • Meet and greet patients, family, and visitors in a professional manner, assisting with comfort needs throughout their hospital stay.
  • Answer telephone calls, respond to routine inquiries, and relay messages. Respond to patient intercom calls and notify appropriate personnel of patient requests.
  • Page or place calls for providers, book transportation for patient transfers.
  • Assemble medical charts and maintain confidentiality of patient records.
  • Assist with coordination of patient needs for satisfaction, ordering meals, calling housekeeping, and notifying management of concerns.
  • Perform other duties as assigned by the Nurse Manager.
Requirements:
  • High school diploma or equivalent required.
  • Ability to pass drug screenings and background checks.
  • CPR/BLS certification required (AMA or Red Cross).
  • Assault Reduction Training.
Work Schedule:
  • Part-time, 24 hours per day.
  • 7AM-7PM.
  • Must work every other weekend and holiday as scheduled.
About Us:
  • Our Mission and Core Values.
  • Competitive benefits and health insurance coverage.
  • Career growth and advancement opportunities.
  • Award-winning hospitals and departments.

Mercy Medical Center is a leading provider of healthcare services in Western Massachusetts. Our comprehensive hospital-based rehabilitation center and outpatient services offer a range of programs and services to support patient care and well-being.

Trinity Health is committed to diversity, equity, and inclusion in all aspects of our organization. We strive to create a workplace that is welcoming and inclusive for all employees, patients, and visitors.



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