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Restaurant Host/Hostess

2 months ago

Traverse City, Michigan, United States Park Place Hotel Full time
Job Overview:

As a Server at Park Place Hotel, you will be instrumental in delivering exceptional dining experiences to our guests. You will provide high-quality food and beverage service while maintaining the standards of excellence expected at our establishment.

Key Responsibilities:
  • Guest Service: Warmly greet guests, present menus, and provide detailed information about menu items, specials, and beverages. Accurately take food and drink orders, and offer recommendations to enhance the dining experience.
  • Order Management: Input orders into the POS system, ensure timely preparation and delivery of food and beverages, and accommodate special requests or dietary restrictions.
  • Service Excellence: Maintain a clean and organized service area, including tables and utensils. Address guest inquiries, concerns, and complaints in a prompt and professional manner.
  • Collaboration: Coordinate with kitchen staff and fellow servers to ensure smooth service. Assist in setting up and breaking down dining areas as needed.
  • Compliance: Follow health and safety regulations, including proper food handling and sanitation practices. Adhere to all service protocols in accordance with Park Place Hotel's policies.
Qualifications:
  • Experience: Previous experience as a server in a hospitality or restaurant setting is preferred.
  • Skills: Excellent communication and interpersonal skills. Ability to manage multiple tasks efficiently with attention to detail. A passion for providing outstanding guest service.
  • Availability: Flexibility to work various shifts, including weekends and holidays, as required.
  • Physical Demands: Ability to stand and walk for extended periods. Ability to lift and carry trays and other service equipment.
Benefits:
  • Competitive salary
  • Employee discounts on hotel services and dining
  • Opportunities for career growth and development