Credit and Lending Operations Specialist
3 weeks ago
We're seeking a Risk Management and Underwriting Specialist to join our Wealth management team at Citizens. In this role, you will be responsible for supporting underwriting, credit approval, loan documentation, ongoing portfolio monitoring, and annual review processes for our nonresidential lending portfolio. With 5+ years of experience in Wealth management or Loan Operations, you will process straightforward to complex credits with sophisticated personal/family and corporate organizational structures, documentation, and/or collateral structures. Your focus will be on balancing the need to add profitable credit business while maintaining acceptable portfolio credit quality.
Main Responsibilities:
- You will collaborate with internal colleagues to deliver innovative solutions and prioritize customer satisfaction.
- Develops a consultative approach and challenges the status quo by thinking proactively.
- Demonstrates expertise in Wealth Management lending products.
- Models behaviors that exemplify exceptional customer service.
- Consistently meets target performance goals.
- Ensures adherence to regulatory (Federal and State) and corporate requirements for all lending, credit risk, and operational risk.
Requirements:
- 5+ years of experience in Wealth Management or Loan Operations
- Completed High School degree or GED equivalent
- Demonstrated history of strong attention to detail
- Past experience working in a fast-paced team environment with multiple priorities
- Strong interpersonal, verbal, and written communication skills
- Past success with delivering exceptional customer service
- Ability to adapt to an ever-changing work environment
Salary Estimate: $62,000 - $82,000 per year
Benefits:
Citizens offers a comprehensive benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off.
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