Customer Service Representative
2 days ago
Mach 1 Stores is seeking a motivated and customer-focused Entry-Level Customer Service Associate to join our team in Fairfield, Illinois. As a key member of our store team, you will be responsible for providing exceptional customer service, operating a cash register, and maintaining a clean and organized store environment.
Key Responsibilities:
- Provide excellent customer service, responding to customer inquiries and resolving issues in a professional and courteous manner
- Operate a cash register, handling customer transactions and maintaining accurate cash handling procedures
- Maintain a clean and organized store environment, including the sales floor, stockroom, and break room
- Assist with receiving and stocking merchandise, as well as maintaining inventory levels
- Work collaboratively with other team members to achieve sales goals and provide a positive customer experience
Requirements:
- Must be 21 years of age
- Able to lift periodically
- Cashier / cash handling skills
- Can walk/stand for shift duration
- Able and willing to work weekends and holidays
What We Offer:
- Competitive hourly wage starting at $14.00, with a 25 cent pay increase in each quarter of 2024
- Double time pay for holidays
- Health insurance, vacation time, shift differential, and a 401(k) option
- Employee discount program for fountain drinks/coffee and car washes
- Complete side-by-side training with the manager on both the convenience and food service areas of the store
About Mach 1 Stores:
Mach 1 Stores is a family-owned convenience store with a reputation for friendly staff, stocked merchandise, and cleanliness. We offer a positive work environment, competitive pay, and great benefits, as well as a tight-knit team and an open-door policy.
Ready to Apply:
If you are a motivated and customer-focused individual with excellent communication skills, we encourage you to apply for this exciting opportunity. Please fill out our initial 3-minute, mobile-friendly application to get started.
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