Mobile Equipment Service Technician

2 weeks ago

Wooster, Ohio, United States Rural King Supply Full time
Job Summary

The Mobile Equipment Service Technician will travel to customer or dealer locations to process work orders for customer repairs and servicing/repairing their equipment. This position requires a minimum of three years of related professional experience and a valid driver's license.

Key Responsibilities
  • Provide high-quality off-site repair services on all work orders
  • Ensure the safe use of equipment & tools
  • Responsible for completing all warranty paperwork in a timely manner
  • Daily accurate documentation of work performed
  • Daily travel to customer or dealer locations
  • Maintain a clean and organized service vehicle
  • Responsible for special order parts for all work orders
  • Responsible for completing service work in a safe and timely manner
  • Use of computer systems to identify parts and troubleshoot systems
  • Read and understand operating manuals, blueprints and drawings
  • Provide a safe environment by keeping work areas clean & organized
  • Possess strong communications skills as customer interaction will be frequent and will include equipment sales support, and customer education skills.
  • Prepare daily updates of work completed, problems identified, and future schedule
  • Loading and unloading of customer machines for repair and delivery
  • Perform preventative maintenance and basic servicing of customer machines
  • May be required to cross train and perform other duties
  • Participate in the equipment sales process if needed
  • Ability to handle multiple priorities, organize workloads, and meet deadlines
  • Operate machinery and equipment such as gantry cranes, electric hoists, servicing and diagnostic equipment, service trucks, and multimeters
  • Will perform general office equipment use with repetitive wrist movements on keyboard
  • Ability to stand and/or walk for long periods of time
  • Walk up and down stairs multiple times per day
  • Verbally communicate effectively and professionally with all audiences (in-person or via handheld transceiver)
  • Lift, push, and/or pull a minimum of 30 pounds repetitively
  • Use a ladder and/or pallet jack
  • Operate service truck/travel long distances
  • May be required to cross train and perform other duties

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