Clinical Imaging Specialist

4 weeks ago


DauzatsurVodable, Auvergne-Rhône-Alpes, United States Global Commerce and Information, Inc. Full time
Job Summary:

The Clinical Imaging Analyst will be responsible for managing and resolving incidents and break-fix requests related to cardiology PACS (Picture Archiving and Communication System). This role involves working in a ticket queue, providing customer service, and collaborating with various stakeholders, including doctors and vendors.

Key Responsibilities:
  • Ticket Management: Handle incidents and break-fix requests from multiple ministries with diverse architectures and applications.
  • Customer Service: Provide professional and courteous support to end-users, including doctors.
  • Analytical Skills: Utilize critical thinking and analytical skills to troubleshoot and resolve issues.
  • System Expertise: Work with various imaging applications and reporting systems, including Merge, Client, Philips, and McKesson.
  • Communication: Effectively communicate with vendors for technical support and escalate issues as needed.
  • Prioritization: Prioritize responsibilities and manage stress in high-pressure situations, such as when critical systems are down.
Qualifications:
  • Experience: 1-2 years of experience in radiology or cardiology imaging.
  • Technical Skills: Familiarity with clinical imaging systems and applications.
  • Education: No specific degree required; on-the-job training and relevant experience are valued.
  • Soft Skills: Strong customer service, critical thinking, and problem-solving skills.
Benefits:
  • Comprehensive medical, dental, vision, life, and short & long-term disability insurance + health savings account
  • Matching 401k retirement plan + IRA's and Roth IRA's
  • Generous paid time off and paid holidays
  • Employee recruitment/referral bonus
  • Paid community service hours
  • Tuition reimbursement
  • Employee discounts
About Us:

At Global Commerce and Information, Inc., we celebrate, support, and are committed to creating a diverse and inclusive environment. We're proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other legally protected characteristics.



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