Sales and Customer Support Professional

3 days ago


Round Rock, Texas, United States Sam's Club Full time
About the Role

Sam's Club is seeking a Sales and Customer Support Professional to join our team in Round Rock, TX. As a key member of our sales team, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and ensuring seamless shopping experiences for our members.

The ideal candidate will have excellent communication skills, be able to work in a fast-paced environment, and demonstrate a strong commitment to delivering exceptional customer service.

Key Responsibilities:

  • Provide top-notch customer service to members across the club, answering their questions and addressing their concerns.
  • Maintain a clean, neat, and member-ready area, including sweeping the parking lot and ensuring carts are available.
  • Assist with pick up orders, contacting members to notify them of delays or product unavailability, and offering alternatives when needed.
  • Resolve member issues and concerns in a timely and professional manner.
  • Participate in safety sweeps and report any hazards or concerns to facility management.

Benefits:

  • Competitive hourly rate: $19-$26 per hour (based on location and experience)
  • Performance-based bonus awards
  • 401(k) and stock purchase plans
  • Health, vision, and dental coverage
  • Paid time off, including PTO and parental leave
  • Short-term and long-term disability
  • Company discounts and more
What We Offer

At Sam's Club, we offer a range of benefits to support your overall well-being, including:

  • Competitive compensation packages
  • Ongoing training and development opportunities
  • A supportive and inclusive work environment
  • Access to company-paid education programs


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