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Server - Dining Experience Expert

1 month ago

Washington, Missouri, United States Colton's Steak House Full time
Server Job Description

At Colton's Steak House, we are seeking a skilled Server to join our team. As a Server, you will be the face of our restaurant, interacting directly with guests to ensure exceptional dining experiences.

Key Responsibilities:

  • Welcome guests with a warm and friendly demeanor.
  • Assist in seating guests and providing them with menus.
  • Communicate any specials or promotions.
  • Explain menu items, ingredients, and preparation methods to guests.
  • Take accurate food and beverage orders from guests and enter them into the POS system.
  • Make recommendations based on guests' preferences and dietary restrictions.
  • Serve food and beverages promptly and efficiently, ensuring accuracy and good presentation.
  • Check on guests during their meals to ensure satisfaction and address requests/concerns.
  • Refill drinks, clear plates, and reset tables to maintain a clean and organized dining area.
  • Provide attentive and personalized service, anticipating guests' needs.
  • Handle guest complaints or concerns professionally and bring issues to management when necessary.

Requirements:

  • Previous experience in a restaurant or customer service role is preferred.
  • Excellent communication and interpersonal skills.
  • Positive attitude, enjoyment of hospitality industry.
  • Ability to work in a fast-paced environment while maintaining composure.
  • Strong multitasking and time management abilities.
  • Attention to detail, ensuring accurate order-taking and payment processing.
  • Knowledge of food and beverage menus, including dietary restrictions and allergies.
  • Basic math skills for handling.
  • Flexibility to work in shifts, including evenings, weekends, and holidays.
  • Physical stamina to stand, walk, and carry trays for extended periods.

Preferred Qualifications:

  • 16 years or older.