Dining Room Service Host

3 weeks ago


Newport Beach, California, United States Marriott Full time

Job Title: Dining Room Service Host

Location: Newport Beach, California, United States

Job Type: Part-Time, Non-Management

Hourly Rate: $16.00/hour

Job Summary

The Dining Room Service Host is responsible for taking room service orders over the phone and in person, answering questions on menu selections, and checking with kitchen staff.

Successful candidates will also be required to answer guest questions or concerns regarding wine origin, vintage, and style.

Responsibilities
  • Taking room service orders over the phone and in person
  • Answering questions on menu selections and checking with kitchen staff
  • Answering guest questions or concerns regarding wine origin, vintage, and style
  • Placing and logging call backs for room service orders
  • Notifying guests and management of delays in service delivery
  • Communicating additional meal requirements, allergies, dietary needs, and special requests to the kitchen
  • Maintaining cleanliness of work areas throughout the day
  • Recording transactions in MICROS system at time of order
  • Completing all closing reports, including MICROS reports
  • Processing all payment methods
Requirements
  • High school diploma or G.E.D. equivalent
  • No related work experience required
  • No supervisory experience required
Benefits

This position may offer a 401(k) plan, earned paid time off and/or sick leave, stock purchase plan, discounts at Marriott properties, commuter benefits, employee assistance plan, childcare discounts and other wellness benefits.



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